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White Paper on changing nature of retail banking industry published by Traka

Traka has launched a new downloadable White Paper to open a discussion on the changing nature of retail banking in the UK. The publication makes full use of the latest case examples to consider branch management and shifting customer expectations.  Entitled ‘Shaping the...
Posted On 12 Aug 2019
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FCA and PRA jointly fine Raphaels Bank £1.89 million for outsourcing failures

The Financial Conduct Authority (FCA) and the Prudential Regulation Authority (PRA) have jointly fined R. Raphael & Sons plc – the retail bank providing banking and related financial services – for failing to manage its outsourcing arrangements properly between...
Posted On 05 Jun 2019