Survey – End User Knowledge and Understanding of PSIM by Risk Xtra February 29, 2016 PART 1. BACKGROUND DETAILSName *Company Name *Turnover band £1m - £10 million£10m - £50 million£50m - £250 million£250 million +How do you consider the current risk to your security compared to five years ago? Less riskThe same levels of riskGrowing levels of riskHas your investment in security increased in the last five years? YesNo PART 2. UNDERSTANDING OF PSIMDo you currently use a PSIM system? Yes (go to next question)No (if no state what you do currently use below)I don’t know what PSIM isI currently use: What do you understand a PSIM system is/does (select the one that is most accurate) I have never heard of itIt’s only for big companies so not relevant to meIt’s the same as a video management system (VMS)It controls cameras and access control on a single siteIt manages large numbers of systems from a single platform across multiple sites.What are the principal benefits of PSIM? (Tick all that apply) I have yet to experience any benefitsIt allows me to manage large numbers of systems from a single platformIt is scalable so can grow with us as our needs changeIt allows incidents to be efficiently managed via pre-defined advanced action lists based upon company proceduresIt considerably improves compliance with statutory regulationsIt helps to drive operational efficienciesIt reduces my reliance on peopleIt saves me money PART 3. FEATURES AND BENEFITS For those who do not know, PSIM is a Physical Security Information Management system capable of managing large numbers of systems (and not just video) from a single platform across multiple sites. This allows end users to manage incidents and not just alarms, according to standard operating policies set by the customer or based upon best business practice, escalating risks to security, life and assets accordingly. Based with that knowledge, answer the following:How much should you pay for an annual software license? (Understanding that all systems/sites are different, give a percentage of the initial capital outlay) They should be free5% - 10% of the cost of having a new system installedUp to 25% of the initial capital costUp to 50% of the initial capital outlayUp to 75% of the initial capital outlayMore than 75% of the initial capital outlayHow often should the software within your PSIM need upgrading? NeverOnce a yearEvery two – three yearsEvery five – ten yearsTen years +How much should you pay for a software upgrade? (Understanding that all systems/sites are different, give a percentage of the initial capital outlay) They should be free5% - 10% of the cost of having a new system installedUp to 25% of the initial capital costUp to 50% of the initial capital outlayUp to 75% of the initial capital outlayMore than 75% of the initial capital outlayOn a sliding scale due to the age of the systemHow easy should it be to operate disparate systems on a single platform? EasyVery EasyNeither easy nor difficultDifficultVery difficultIs PSIM a security or an IT product and who, therefore, should take responsibility for its implementation? SecurityITBothMulti-disciplinedShould the PSIM have automatic built in redundancy i.e. if a server fails the control for the disparate systems should migrate to other operating PC’s? UnimportantFairly importantImportantVery importantHow confident are you with the installer base to recommend, supply, install and maintain a PSIM system Not very confidentConfidentVery confidentFor non-users, what would make you buy a PSIM system? We would never buy one. It is not appropriateIf it were cheaperIf the benefits could be better demonstrated/realisedIf you could demonstrate a clear ROIWhat would you look for in a PSIM provider? A one-stop-shop – someone to handle as a turnkey solutionSomeone that was cheapA company with a proven track record Verification5 + 5 = ? *It's just to prove you're a human...This box is for spam protection - <strong>please leave it blank</strong>: Share FacebookTwitterPinterestLinkedinEmail