Ward Security has enjoyed “a successful August” during which the company secured over £670,000 of additional business and further increased its portfolio of work within the dedicated facilities management sector.
Kevin Ward, managing director of Ward Security, explained: “This increase is predominantly from existing clients and demonstrates their growth, which in turn assists our own development. With facilities management companies needing to continually benchmark their approved contractors, we’re delighted that we’re being seen as an integral part of the service delivery for what are some of the best companies in the UK.”
In conversation with Risk UK, Ward continued: “Our clients understand the benefits of a true partnership approach to service excellence and the benefits to be derived from long-term working relationships. We’re proud to have successfully re-tendered for three sizeable FM contracts during 2016, achieving ‘Preferred Supplier’ status.”
Ward went on to state: “The facility and asset management world is extremely fast-paced. As such, the requirements of our clients can change on a daily basis, so embracing an approach and service that ensures we can always offer an effective solution is paramount. While we’re a security company, we also consider ourselves to be experts in the many problems that can occur within a building or across a property portfolio. Our people not only understand the need to protect physical assets, but also tenants, visitors and client reputations.”
Presence in the capital
Ensuring that the business is always ‘ahead of the curve’, Ward Security has recently doubled the size of its London management team, significantly increasing its presence in the capital and the business’ ability to deliver a continually robust and effective operation.
Ward Security remains one of the few Investors in People (Gold) employers in the sector and, with a score of 167 out of 174 in an independent audit conducted on behalf of the Security Industry Authority (SIA), is placed within the Top 2% of all security companies.
External assessing body Chamber Certification Assessment Services Ltd carried out a combined annual assessment of Ward Security during February this year that included a reverification assessment for the SIA’s Approved Contractor Scheme for the security guarding, door supervision, CCTV and key holding sectors, as well as a surveillance audit for ISO 9001:2008 (Quality) and BS 18001:2007 (Occupational Health and Safety).
Auditors visited Ward Security’s Rochester and the aforementioned London offices, as well as the company’s Control Room and no less than 13 customer sites across the UK, conducting interviews with Ward Security’s management and employees and eight end user customers.