TRUSTED CCTV Improvement Project issues updated versions of CCTV Operational Standards for security camera systems

TRUSTED CCTV's Operational Standards for security camera systems

TRUSTED CCTV’s Operational Standards for security camera systems

Following on from last April’s announcement of newly-developed Operational Standards for security camera systems, the TRUSTED CCTV Improvement Project is now releasing the revised and updated version 2.1.1. The latest developments of the TRUSTED CCTV Operational Standards are being introduced to help CCTV end users and operators ensure they more easily achieve an efficient, effective and responsible level of performance from their surveillance systems.

Building on the concept of encouraging end users and operators to adopt a strategy of ‘responsible societal surveillance’, these latest CCTV Operational Standards have been further enhanced to introduce practical benefits designed for a broad spectrum of CCTV stakeholders.

CCTV end users can choose which level of TRUSTED CCTV Operational Standards compliance best suits their needs and, by following a detailed set of requirements and undertaking a thorough annual review, they’ll be able to identify and ‘design out’ many of the current issues and concerns which can beset the CCTV sector.

While the TRUSTED CCTV Operational Standards are currently available directly to end users and operators, subject to wider industry support they may in future also be offered through established ‘partner’ bodies or organisations.

What do the Operational Standards comprise?

The TRUSTED CCTV Operational Standards comprise:

*Level 1: Platinum Standard (requires independent expert verification)

*Level 2: Gold Standard (requires independent expert verification)

*Level 3: Silver+ Standard (requires independent verification)

*Level 3: Silver Standard (self compliance – no external audit)

*Level 4: Bronze+ Standard (requires independent verification)

*Level 4: Bronze Standard (self compliance – no external audit)

Initially, CCTV users can obtain an individual Operational Standards document (from the e-Store) to use as a working tool that will help improve the management and operation of their surveillance system(s). Having completed the workflow to the required level, an independent assessment can also be undertaken if required (this is mandatory for Gold and Platinum standards) to verify that the Operational Standard has been achieved.

An optional Compliance Pack will also be available to allow CCTV operators to complete the process by entering their Operational Standard’s achievement on a publicly viewable online register. In addition to this, a completion certificate and TRUSTED CCTV Compliance Mark are also included as part of the pack along with other benefits.

Subject to demand, the generic versions of the TRUSTED CCTV Operational Standards will, in time, also be further customised to meet the demanding needs of practising professionals in specific sectors such as education, healthcare, retail, hotels, transport and leisure.

Bespoke versions are also planned for various other global markets, all the while taking into account any specific local requirements.

CCTV Operational Standards: the content

Part 2: Existing Systems Annual Compliance, Testing and Evaluation (v2.1.1) plays host to seven individual sections covering operational objectives, technical reviews and testing, recording review and testing, system management, transparency, accountability, privacy and data-related issues, legal considerations and system maintenance.

Part 2 relates specifically to the requirements for existing working CCTV systems to be demonstrably capable of achieving and maintaining a desired level of operational compliance.

The TRUSTED CCTV Improvement Project was initiated back in 2007, and has since been involved in the development of various documents and materials to help CCTV end users and operators improve the management and operation of their security camera systems.

Although initially outlined in the 1990s, the concept of ‘Operational Standards’ for existing CCTV systems was really only first considered in detail around seven years ago. Development work across the last 20 months has been firmly based on feedback received following the UK’s first National CCTV Improvement Week, which was organised by the TRUSTED CCTV Improvement Project back in 2012.

*The TRUSTED CCTV Operational Standards documents are available in PDF format from the recently-launched TRUSTED CCTV e-Store. Access:

**Hard copy A4 book versions of the updated Operational Standards are also due to be made available before the end of this month

***The TRUSTED CCTV Operational Standards are very much a ‘work in progress’ and, as such, any comments, feedback and suggestions from professionals in the security community are welcomed. For further information send an e-mail to:

About the Author
Brian Sims BA (Hons) Hon FSyI, Editor, Risk UK (Pro-Activ Publications) Beginning his career in professional journalism at The Builder Group in March 1992, Brian was appointed Editor of Security Management Today in November 2000 having spent eight years in engineering journalism across two titles: Building Services Journal and Light & Lighting. In 2005, Brian received the BSIA Chairman’s Award for Promoting The Security Industry and, a year later, the Skills for Security Special Award for an Outstanding Contribution to the Security Business Sector. In 2008, Brian was The Security Institute’s nomination for the Association of Security Consultants’ highly prestigious Imbert Prize and, in 2013, was a nominated finalist for the Institute's George van Schalkwyk Award. An Honorary Fellow of The Security Institute, Brian serves as a Judge for the BSIA’s Security Personnel of the Year Awards and the Securitas Good Customer Award. Between 2008 and 2014, Brian pioneered the use of digital media across the security sector, including webinars and Audio Shows. Brian’s actively involved in 50-plus security groups on LinkedIn and hosts the popular Risk UK Twitter site. Brian is a frequent speaker on the conference circuit. He has organised and chaired conference programmes for both IFSEC International and ASIS International and has been published in the national media. Brian was appointed Editor of Risk UK at Pro-Activ Publications in July 2014 and as Editor of The Paper (Pro-Activ Publications' dedicated business newspaper for security professionals) in September 2015. Brian was appointed Editor of Risk Xtra at Pro-Activ Publications in May 2018.

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