Traka has become the key management solution of choice for multi-sector business protection management company Guarding UK, with the former ensuring compliant key holding services and integrated audit control capability.
Guarding UK manages nearly 1,500 sites across the UK, protecting in the region of £40 billion worth of assets at commercial, corporate and residential sites including central London premier sites and those for retailers, property owners and management agents, together with airports and airlines.
Employing around 800 staff, Guarding UK installed bespoke-in-design Traka systems to uphold a pledge to customers for compliant and secure key holding, with remote accountability enabled to ensure keys are managed and available instantly to authorised personnel.
Mick Spring, Guarding UK’s head of mobile services, stated: “We’re constantly monitoring our resources and systems to not only ensure compliance, but also create a culture that supports our teams to provide a superior service. Traka is testament to this ambition, providing a unique way for customers to trust us to manage their keys effectively. Having an ability to work with us right from the initial design of a system was what really appealed, allowing us to incorporate different tracking attributes, with full visibility of key whereabouts at any given time. Should a key holder need to attend a site, we can provide all details of the call-out with dedicated audit control, including the specific time, which can all be instantly e-mailed for business reporting.”
On site, Guarding UK has currently installed Traka’s L-Touch key cabinets, which are specifically designed for larger organisations with a high key turnover. This works with specialist TrakaWEB Software, allowed for dedicated audit control capability, including notifications when keys are not returned, presenting instant traceability and reporting.
Lee Payne, market development manager for Traka UK, added: “We’re fully-focused on compliance and continuous improvement across our sector offerings. As part of our obligation to key holding, the adaptability of Traka’s technology allows us to create a solution that could not only enhance key management, but also improve communications, operations and workflow, in turn enabling staff to present a seamless team approach. The audit trail capability presents a system that can be relied on 24/7/365 for the ongoing benefit and peace of mind of our many customers.”