The O2 Arena awards five-year event control contract to Integrated Security Consultants

Integrated Security Consultants has won a prestigious security solutions contract at The O2 Arena in London's Docklands covering the next five years

Integrated Security Consultants has won a prestigious security solutions contract at The O2 Arena in London’s Docklands covering the next five years

Event, venue and premises security specialist Integrated Security Consultants (ISC) has been awarded a five-year contract to supply CCTV and radio channel controllers to The O2 Arena in London. 

The company has been chosen to provide controllers and senior controllers to the complete range of events held at the internationally-renowned venue in the wake of a competitive tender process.

Live music and events due to be staged at The O2 in the near future include concerts by Paolo Nutini and The Kaiser Chiefs. The venue in London’s Docklands is also set to stage the Barclays ATP World Tour Finals and Strictly Come Dancing Live.

Indeed, the 20,000 capacity venue is the UK’s second biggest indoor arena and now one of the busiest in the world.

ISC’s team will provide the ‘eyes and ears’ of the venue’s security operation, relaying information between front line security and stewarding staff and venue management as well as liaising with fire, medical and external security teams where necessary.

In practice, ISC’s staff will monitor the movements of up to 60,000 people per day with the arena filling and emptying as many as three times on multiple event days. Importantly, the company has ensured continuity of service by welcoming the existing site controllers into its own team.

Supporting and enhancing venue operations

“ISC is an industry leader in the event security field, recognised for its quality of service and ability to integrate security operations within a venue’s wider structure,” commented Paul Griffiths, ISC’s business development manager.

“The O2 is one of the UK’s iconic buildings. We’re extremely privileged to be working in partnership with The O2 team to provide them with this critical function and look forward to supporting and enhancing operations at the site over the next five years.”

Pat Carr, managing director at ISC, added: “It’s part of the company’s wider strategy to bring our event security expertise to venues of all sizes, in turn providing a truly integrated service backed up by robust head office and senior management support. This contract cements ISC’s position as the security partner of choice for high-profile venues, and we’re thrilled to be fulfilling such a crucial part of The O2’s venue operation.”

This latest contract win follows on from last December’s news that ISC’s Singapore business has been awarded Security Agency license status, enabling the company to offer its full portfolio of security and crowd management services across Singapore and the South East Asia region.

About the Author
Brian Sims BA (Hons) Hon FSyI, Editor, Risk UK (Pro-Activ Publications) Beginning his career in professional journalism at The Builder Group in March 1992, Brian was appointed Editor of Security Management Today in November 2000 having spent eight years in engineering journalism across two titles: Building Services Journal and Light & Lighting. In 2005, Brian received the BSIA Chairman’s Award for Promoting The Security Industry and, a year later, the Skills for Security Special Award for an Outstanding Contribution to the Security Business Sector. In 2008, Brian was The Security Institute’s nomination for the Association of Security Consultants’ highly prestigious Imbert Prize and, in 2013, was a nominated finalist for the Institute's George van Schalkwyk Award. An Honorary Fellow of The Security Institute, Brian serves as a Judge for the BSIA’s Security Personnel of the Year Awards and the Securitas Good Customer Award. Between 2008 and 2014, Brian pioneered the use of digital media across the security sector, including webinars and Audio Shows. Brian’s actively involved in 50-plus security groups on LinkedIn and hosts the popular Risk UK Twitter site. Brian is a frequent speaker on the conference circuit. He has organised and chaired conference programmes for both IFSEC International and ASIS International and has been published in the national media. Brian was appointed Editor of Risk UK at Pro-Activ Publications in July 2014 and as Editor of The Paper (Pro-Activ Publications' dedicated business newspaper for security professionals) in September 2015. Brian was appointed Editor of Risk Xtra at Pro-Activ Publications in May 2018.

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