Mark Harper
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Official Changes in the Destruction of Sensitive Data

Recent updates made by the Centre for the Protection of National Infrastructure (CPNI) raise a number of questions over the effectiveness of third party document shredding services, writes Mark Harper. With the General Data Protection Regulation (GDPR) mandating the destruction...
Posted On 05 Apr 2019
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Security provider Interserve Group agrees terms of rescue plan with creditors

Interserve Group, one of the Top Ten security solutions providers in the UK (through First Security and Knightsbridge Guarding) and also one of the nation’s largest outsourcing contractors overall, has reached an agreement with its creditors in a bold bid to confront the...
Posted On 06 Feb 2019
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Cyber security heads risk list for audit chiefs in European Institutes’ joint report

New research findings based on the responses of over 300 chief internal auditors working in organisations across Europe reveal the top risks facing organisations across the private and public sectors in 2019, with cyber security commanding the Number One spot. Cyber security is...
Posted On 03 Sep 2018
Darren Read
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The Race to the Bottom in Security Services: A Loser’s Game

Security can often feel like a sector that’s in the doldrums, much of which is down to the constant flurry of negative outsourcing stories unveiled within the national press. Sometimes, outsourcing’s condemnation is justified, writes Darren Read. Carillion’s collapse, for...
Posted On 04 Jul 2018
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Atalian and Servest merge to create “global leader in facilities management services”

Two international facilities management (FM) providers, namely Atalian and Servest, have merged to form Atalian Servest, in turn creating one of the world’s largest FM outsourcing companies. The new organisation has a turnover of  €3 billion, employs more than 125,000 people...
Posted On 24 May 2018
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Outsourcing projects “six times more likely to succeed” with excellence in change management

Research findings published by facilities management specialist ISS finds that those projects with ‘excellent’ change management in place are six times more likely to meet objectives than those with ‘poor’ change management – and even those using ‘good’ change management are five...
Posted On 11 May 2018
Phil Bentley
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Mitie CEO Phil Bentley makes recommendations for improved Government outsourcing

Following yesterday’s Public Administration and Constitutional Affairs Committee hearing into the collapse of Carillion, Phil Bentley (CEO of Mitie plc) has expounded a clear reminder that not all outsourcers are the same, and that private sector contractors provide a valuable...
Posted On 09 May 2018
Peter Webster
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Peter Webster on board at Intelligent Workplace Solutions in managing director’s role

Multi-service solutions provider Intelligent Workplace Solutions – the facilities management (FM) specialist – has announced the appointment of Peter Webster as the company’s new managing director. Webster brings with him extensive leadership experience and...
Posted On 05 Jan 2018
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Unmanaged third party risks now “costing businesses” warns MetricStream study

As companies outsource processes and services, they expose themselves to a plethora of third party risks. Whether in relation to data security, business disruption or compliance risk, organisations must have the relevant measures in place to mitigate their potential impact on...
Posted On 26 May 2017
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Only 11% of UK firms “prepared to deal with third party failure” during uncertain times

Over the course of the last three years, one-in-three UK companies have experienced either major disruption or complete failure due to the actions of outsourced solution providers. That’s according to the results of an extensive survey* on third party management conducted...
Posted On 06 Apr 2017