Global surveillance solutions business Synectics has released a comprehensive Technical Guidance Paper to help security specialists within local authorities better use their surveillance solutions to manage evidence both efficiently and securely.
Evidence gathering is a key objective for most installed surveillance solutions, with the way in which evidence is handled being central to criminal, civil and internal investigations. In fact, this is more important than the quality of the video footage itself, and particularly so in terms of criminal investigations.
The new Technical Guidance Paper from Synectics explores the importance of effective Digital Evidence Management (DEM) and details clear, simple-to-follow Best Practice guidelines for local authorities, organisations and surveillance professionals.
Brett Longley, technical sales manager at Synectics, informed Risk Xtra: “Any anomalies in procedural activity can be devastating to a case. If a single action, time log or staff detail is incorrect or inconsistent, the integrity of the evidence may be cast into doubt.”
Longley continued: “The scale of surveillance solutions has grown exponentially beyond what is now known as traditional CCTV. The DEM framework captures the various types of data that are components of the audit trail. These include audio, operator notes, metadata or text documents. Handling these different data sources makes effective management a complex job that requires intelligent systems, integration capability and stringent procedures. To this end, we wanted to create a useful resource offering Best Practice guidance to help those responsible for protecting people, places and assets ensure that evidence is captured and secured in the correct way and always deemed admissible.”
Admissibility relates to public surveillance being operated and managed in line with wider regulatory demands and operational codes. Those responsible for operating surveillance systems must comply with requirements under various laws and codes. The European Union’s recently-introduced General Data Protection Regulation impacts on how evidence is captured and stored.
Outside of regulatory demands, the most important thing is simply to stay current with evolving surveillance capabilities, given that Best Practice procedures for evidence management will evolve to reflect them.
*Interested parties can view the Synectics Technical Guidance Paper on Video Evidence Management online