Mitie’s security business has been awarded two contract extensions for travel clients Strathclyde Partnership for Transport (SPT) and Eurostar, which together are worth £12 million per annum. The contract with SPT has been extended for a further five years and the Eurostar contract for a period of two years.
Under the five-year extension with STP, Mitie’s responsibilities will involve the delivery of security management services including security guarding, CCTV, mobile response services and stewarding solutions to a range of bus and subway stations, corporate offices and depots. Mitie will conduct security management services across seven sites within the Glasgow area.
SPT will benefit from the introduction of additional management support within the contract to clearly define support mechanisms for manning both core and emergency security. The contract operates a total of 1,287 hours per week with 30 employees working across the seven locations in and around Glasgow.
SPT is the largest of Scotland’s seven regional transport partnerships and Mitie is currently celebrating a decade-long partnership with SPT.
Passenger searches and access control
At Eurostar, Mitie will continue to offer a range of security services for the four UK Eurostar sites – St Pancras International, Ebbsfleet and Ashford International as well as the Temple Mills Engineering Depot. These services include passenger searches and screening, access control and E-Gates. This extension stems from Mitie successfully delivering on all of its ten previous tender commitments which includes investment in people, innovation, agility and creativity commitment to quality and process.
As part of the contract extension, Mitie will look to further develop the security service by introducing a Proposal for Preventative Maintenance (PPM) on the x-ray search lanes. This proposal would result in an x-ray engineer carrying out servicing of all the x-ray equipment (including any repairs) twice each week. This will ensure that the equipment is operating effectively and aims to improve the security performance and time spent during the security checks.
Jason Towse, managing director of Mitie’s security management business, said: “We’re delighted and proud to extend our partnerships with both SPT and Eurostar and will continue to provide industry-leading capabilities and solutions to ensure a high standard of security and customer service is delivered. This news is testament to Mitie’s engaged workforce and expertise within the transport sector. We look forward to developing these relationships.”