Sodexo has won a three-year, £3.5 million per annum contract with Richmond, The American International University, to manage and deliver all facilities services across its two campuses in South West London. One of the first of its kind for a UK university, this integrated facilities management contract will see the university outsource the management of all of its security, cleaning, catering, reception, help desk, grounds maintenance, building maintenance and energy procurement to a single Sodexo team.
Sodexo will also provide a new technology infrastructure to support the delivery of these services and to provide clear performance management information for the university.
Richmond, The American International University in London, is a leading international university with circa 1,500 students studying predominantly liberal arts and business studies courses. The university has a very international student population, with an intake from no less than 100 countries. It operates 16 buildings in total, with sites predominantly in Richmond and Kensington.
As part of the new management contract, which starts this month, 35 staff will join the existing Sodexo team.
Tom Laskey, business development director for universities at Sodexo UK and Ireland, said: “We’re really excited to have won this contract and to be able to apply the full scope and scale of Sodexo’s integrated facilities management capabilities, coupled with our student experience expertise. There’s enormous potential for us to support Richmond University in its strategic objectives, and particularly so around improving its physical environment and optimising the use of space to meet the changing needs of students, faculty and staff.”
John Annette, president and vice chancellor at Richmond University, responded: “As we look to increase our student population and improve our student experience, it’s vital that we have the right partner to help us with our estates strategy. We’re fully confident that Sodexo can deliver both professional expertise and insight.”
Sodexo has provided catering, accommodation and facilities management services to the higher education sector for nearly 50 years now and partners with more than 1,000 universities in 32 countries. In the UK and Ireland, the business works with nearly 30 higher education institutions on 50 sites as a strategic partner focused on improving student experience and quality of life.