The Security Industry Authority (SIA) has awarded a major digital services contract to Version 1. The IT service provider will now take over support for STeP, the SIA’s online licensing system, in May of this year.
Version 1, which was established over 20 years ago, specialises in digital and Cloud services. The company operates thanks to a 1,200 strong team with offices in the UK, the Republic of Ireland and India.
John Neil, the SIA executive in charge of the re-procurement process, said: “It’s crucial for the SIA that we provide a dependable, consistent and high-calibre service to the private security industry. We were impressed by the quality and competitive value offered by Version 1, and also by the company’s understanding of our business and our requirements. Our focus is on service continuity and the avoidance of unnecessary risk, and we will therefore go live with the new service when we’re entirely satisfied that it’s fit for purpose.”
The Regulator’s contract with BT, the original supplier of STeP, comes to an end on 26 May this year. The tender for a replacement supplier was sent out to eligible providers using a Crown Commercial Service framework on 14 June last year. The new service will conform to both Government and Home Office IT strategies.
Conor McColgan, head of UK public sector contracts at Version 1, explained: “We’re delighted that Version 1 has been awarded this contract to partner the Security Industry Authority in the provision of an excellent and reliable service to the private security industry. This achievement reflects our ongoing commitment to investing in Digital Government excellence and growth across the UK public sector. We look forward to working closely with the SIA to bring our IT skills and experience to the organisation throughout the duration of the project.”
There will be no changes to the SIA’s core system, which means no changes from an end user perspective. The new contractor will provide the current service, although they will have a brief to modernise and improve STeP over time.
The SIA is committed to providing an efficient and easy-to-use online licensing service and looks forward to working with Version 1 to take the system forward.