Home Case Studies Royal Borough of Windsor and Maidenhead selects Genetec for major community safety upgrade

Royal Borough of Windsor and Maidenhead selects Genetec for major community safety upgrade

by Brian Sims

Genetec – the technology provider of unified security, public safety, operations and business intelligence solutions – has been selected by the Royal Borough of Windsor and Maidenhead (RBWM) to provide region-wide CCTV monitoring and assist with community safety. The new system will result in better coverage across the Borough and enable information to be quickly shared with regional police as and when required.

At the heart of the £1.3 million upgrade programme is a completely refurbished Monitoring Centre equipped with the Genetec’s flagship unified security platform Security Center and other complementary Genetec security solutions. These include the KiwiVision Privacy Protector to simplify General Data Protection Regulation (GDPR) compliance, Genetec Mission Control to guide operators in providing a consistent response to incidents and Genetec Clearance for the easy and secure sharing of evidence with local law enforcement officers.

The open federated architecture of the Genetec infrastructure provides the foundation for a system that can scale and evolve as end user needs change. It also allows the RBWM to protect its past investments by retaining the majority of its existing cameras alongside the 200 that will be added, upgraded or relocated.

“The safety of residents and visitors in the Royal Borough is a priority, and we;re pleased to be installing a new state-of-the-art system that delivers on that priority,” said Councillor Mike Airey, cabinet member for environmental services. “We not only benefit from reduced operating costs and improved information sharing with the local police, but we also gain access to cutting-edge privacy controls that make it far simpler for us to maintain our compliance with the European Union’s GDPR as well as other data protection regulations.”

Input from Global MSC Security

The project began when specialist town centre video surveillance consultancy firm Global MSC Security was called in to assess the Royal Borough’s existing analogue video surveillance system, its fitness for purpose and how it could be cost-effectively improved. This resulted in a competitive tendering exercise which was won by Computerised and Digital Security Systems Ltd who designed a state-of-the-art wireless camera system to support the Genetec open architecture video management system.

Some of the key technical benefits delivered by Computerised and Digital Security Systems Ltd include Full-HD recording, advance graphical mapping, advanced incident response, customisable and extended video storage retention and various features designed to aid data protection regulation compliance such as automated pixelation of images and end-to-end encryption for enhancing privacy controls

“Genetec is delighted that our solutions have been chosen by the Royal Borough of Windsor and Maidenhead for this upgrade that will benefit the council, the local police and citizens,” added Dan Meyrick, regional sales manager at Genetec. “I would like to thank and congratulate our partner Computerised and Digital Security Systems Ltd for producing a high-quality and cost-effective response that delivered against the customer’s requirements.”

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