PAC proves to be tower of strength at London’s mixed use Sutton Point development

Located in South West London on the site of a former office block, Sutton Point is a cutting-edge mixed use development that features contemporary apartments surrounded by a diverse range of amenities. In order to provide residents with the highest level of security, access control technology from PAC (part of the Stanley Products & Solutions Group) has been installed in key areas of the complex.

Redefining contemporary urban living and creating a diverse new community in the London suburb of Sutton, Sutton Point offers residents a vibrant new quarter that also has rapid access to and from the centre of the capital. The area on which it’s located has been completely transformed and, after the full demolition of an existing tower, the space now comprises three main structures – the East Tower, the Centre Tower and the West Tower.

Within them are 332 one and two-bedroom apartments, a number of three-bedroom luxury penthouses, 21,000 ft2 of retail space, 18,000 ft2 of office space and a 150-bedroom hotel, as well as a health and fitness centre, roof gardens, a cinema, shops and cafés.

Following a tender process, Harrow-based security systems and building technology integrator Interphone Limited was appointed to design, specify and install a fully-integrated security system. This included an optical fibre infrastructure, door entry, networked CCTV, an integrated reception system and access control.

Albert Dwek, sales manager at Interphone, stated: “We’ve enjoyed a strong and long-standing relationship with PAC. That partnership has resulted in the integration of PAC security technology into many buildings, most recently the installation of an access control system at the prestigious Sutton Point development. PAC’s team was always on hand to support Interphone from the bid stage through to completion, providing a high level of design and technical support. This impressive service delivery is underpinned by a quality product range that’s extremely reliable and robust. This means our customers benefit from a cost-efficient solution with minimal maintenance requirements.”

Support structure

The access control technology needed to integrate seamlessly with all other elements of the security system, so it was essential for Interphone to have highly responsive working relationships in place with its key technology partners.

“Installed in a diverse array of commercial and residential buildings, PAC’s products are developed in response to real customer needs and in line with the ever-changing requirements and legislation affecting the access control and door entry sectors,” explained Paul Scott, regional sales manager for PAC. “After listening to the specific requirements outlined by the Interphone team, I had no hesitation in recommending the use of PAC’s SecureNet integrated security software solution. It’s reliable and scalable and can be adapted to suit every access control installation.”

Easily configured to operate on a standalone PC or across a corporate network, SecureNet displays detailed real-time event information from across a facility. At Sutton Point, it’s configured to enable all management tasks related to the tenants and staff to be administered from a central computer as and when required, ensuring the highest level of security around the site and added peace of mind.

Reporting back

PAC technology has been used to secure 73 non-residential doors across the site including hallways, communal areas and cycle stores. Also in situ are PAC’s high frequency OPS MIFARE DESFire EV1 readers, which have been independently tested to meet AES 128-bit compliance – a standard recognised as being ultra-secure. This further reduces the risk of token cloning through the use of unauthorised duplication machines.

The PAC system enables incidents to be dealt with quickly. Paul Scott commented: “Real-time reporting ensures a high level of security for the tenants and staff. Administration is also more streamlined as all management tasks can be administered from the central computer by the concierge team as and when required. This provides the convenience of adding or removing tokens or changing time schedules on doors from an on-site location at the heart of where the requirements arise. Changing user access privileges, creating new users or deleting redundant tokens is straightforward. System administrators can easily control and enforce secure access.”

PAC will continue to work closely with Interphone to ensure the system is fully operational 24/7. Regular maintenance visits to the site, as well as the support of PAC’s technical engineers, will enable any potential issues to be quickly identified for swift resolution of any problems.

Interphone’s Sutton Point installation has been recognised by the Outstanding Security Performance Awards.

Albert Dwek concluded: “Working closely with PAC for our Sutton Point project, we were able to benefit from the company’s impressive knowledge and experience. From inception through to delivery, nothing was too much trouble. The sales team was on hand to attend site meetings and carry out presentations to the client, while the technical support team was always available during the installation, commissioning and handover periods.”

About the Author
Brian Sims BA (Hons) Hon FSyI, Editor, Risk UK (Pro-Activ Publications) Beginning his career in professional journalism at The Builder Group in March 1992, Brian was appointed Editor of Security Management Today in November 2000 having spent eight years in engineering journalism across two titles: Building Services Journal and Light & Lighting. In 2005, Brian received the BSIA Chairman’s Award for Promoting The Security Industry and, a year later, the Skills for Security Special Award for an Outstanding Contribution to the Security Business Sector. In 2008, Brian was The Security Institute’s nomination for the Association of Security Consultants’ highly prestigious Imbert Prize and, in 2013, was a nominated finalist for the Institute's George van Schalkwyk Award. An Honorary Fellow of The Security Institute, Brian serves as a Judge for the BSIA’s Security Personnel of the Year Awards and the Securitas Good Customer Award. Between 2008 and 2014, Brian pioneered the use of digital media across the security sector, including webinars and Audio Shows. Brian’s actively involved in 50-plus security groups on LinkedIn and hosts the popular Risk UK Twitter site. Brian is a frequent speaker on the conference circuit. He has organised and chaired conference programmes for both IFSEC International and ASIS International and has been published in the national media. Brian was appointed Editor of Risk UK at Pro-Activ Publications in July 2014 and as Editor of The Paper (Pro-Activ Publications' dedicated business newspaper for security professionals) in September 2015. Brian was appointed Editor of Risk Xtra at Pro-Activ Publications in May 2018.

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