O2 Arena owner AEG awards five-year protective services contract to Securitas UK

Securitas UK has been awarded a five-year contract to deliver protective security services for The O2 Arena. Home to world-class entertainment, the 20,000-capacity venue hosted over nine million visitors, 168 event days and 194 performances in 2018 alone.

Owned by AEG, The O2 Arena is a high-profile venue which welcomes visitors from all around the world. The new contract with Securitas actually went live in June

Craig Robb, chief commercial officer at Securitas UK, commented: “The O2 Arena is one of the most recognised venues for ‘out of this world’ entertainment and we’re absolutely committed to maintaining and enhancing this well-deserved reputation.”

Robb continued: “During the tender process, AEG made it clear the company was looking for a Best-in-Class security supplier to keep the venue and its visitors safe. The requirement was for a solutions provider that understood the challenges of operating in a complex and unique entertainment environment.”

Craig Robb of Securitas UK

Craig Robb of Securitas UK

Focusing on the personnel aspect of the contract, Robb observed: “We’re delighted to welcome our new officers to the Securitas team. These officers are at the heart of our security delivery. Through industry-leading security officers and a highly experienced local management team, Securitas will deliver unrivalled protection at The O2 Arena, creating a safe, secure and enjoyable environment for everyone.”

Paul Williams, senior security manager at The O2, responded: “We’re delighted to appoint Securitas UK to supply security and stewarding services to ensure the safety of visitors at The O2 Arena. As the world’s most popular music and entertainment venue, it’s essential we work with a supplier who shares our values. We’re proud to work with Securitas UK, the leading global security provider that delivers integrity, vigilance and helpfulness.”

In addition to The O2 Arena, Securitas delivers a range of protective security services for numerous other clients including Formula 1, Wembley Stadium and Arsenal FC, while also working closely with the Football Association on matters related to event security.

The O2 has been visited by more than 70 people million since opening in 2007. In addition to The O2 Arena, which hosts over 200 events per year, The O2 is also home to a second venue (namely indigo at The O2), Up at The O2 (a climbing experience across the famous roof), ICON Outlet (London’s premium outlet shopping destination with up to 70% off 60 superstar brands), Cineworld (now London’s largest cinema with 19 screens), the 12-lane boutique Hollywood Bowl, an Oxygen-Free jumping trampoline park, 29 bars and restaurants (including The Street Food Quarter), seating and live music space The Garden and ‘Mamma Mia! The Party’, an immersive theatrical and dining experience due to open on 19 September this year.

About the Author
Brian Sims BA (Hons) Hon FSyI, Editor, Risk UK (Pro-Activ Publications) Beginning his career in professional journalism at The Builder Group in March 1992, Brian was appointed Editor of Security Management Today in November 2000 having spent eight years in engineering journalism across two titles: Building Services Journal and Light & Lighting. In 2005, Brian received the BSIA Chairman’s Award for Promoting The Security Industry and, a year later, the Skills for Security Special Award for an Outstanding Contribution to the Security Business Sector. In 2008, Brian was The Security Institute’s nomination for the Association of Security Consultants’ highly prestigious Imbert Prize and, in 2013, was a nominated finalist for the Institute's George van Schalkwyk Award. An Honorary Fellow of The Security Institute, Brian serves as a Judge for the BSIA’s Security Personnel of the Year Awards and the Securitas Good Customer Award. Between 2008 and 2014, Brian pioneered the use of digital media across the security sector, including webinars and Audio Shows. Brian’s actively involved in 50-plus security groups on LinkedIn and hosts the popular Risk UK Twitter site. Brian is a frequent speaker on the conference circuit. He has organised and chaired conference programmes for both IFSEC International and ASIS International and has been published in the national media. Brian was appointed Editor of Risk UK at Pro-Activ Publications in July 2014 and as Editor of The Paper (Pro-Activ Publications' dedicated business newspaper for security professionals) in September 2015. Brian was appointed Editor of Risk Xtra at Pro-Activ Publications in May 2018.

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