Mitie’s Document Management business has won a new five-year contract with law firm Addleshaw Goddard. The contract will cover five of the client’s major sites, among them London, Manchester, Leeds and Glasgow.
Mitie will be digitising all aspects of the firm’s document management services, including reprographics, mailroom and records management. The contract will create a seamless and secure digital and physical document management environment, in turn preparing Addleshaw Goddard for the transition into the digital world. This involves a Digitisation Roadmap which will help the client reduce reliance on paper.
Mitie will be using its latest technology to progress a number of initiatives, such as a digital mailroom, hybrid mail and records and archive scanning. This will underpin the firm’s ability to transform unstructured data, such as hard copy documents, to business intelligence.
Through integrating the four essential elements of people, technology, customer and process under one contract, the client’s employees will also be able to more effectively access and manage their information to improve efficiency.
James Gilding, managing director of Mitie’s Document Management business, said: “We’re thrilled to be working with Addleshaw Goddard and look forward to implementing Mitie’s technology and expertise to transform the client’s document management processes. We’re committed to providing first-class solutions which will enable Addleshaw Goddard to continue its important work with a seamless transition.”
Paula Bruton, head of secretarial and office services for Addleshaw Goddard, commented: “We conducted a very detailed and competitive tender process involving a number of specialists from the document management sector. Throughout the tender period, Mitie took the time to really understand our needs and demonstrated how the business could help us to enhance our services through improved process and technology. We look forward to working with Mitie as we develop our digitisation roadmap.”