Mitie’s document management business has unveiled a re-brand such that its new name is now Mitie Connect. The re-brand is designed to better reflect how the business enables its myriad clients to adopt innovative ways of managing information and documents.
Mitie Connect is already well-regarded as a trusted client partner and focused on embedding innovation into established businesses. Recent work includes the implementation of Hybrid Mail for the second largest local authority in the UK, as well as new mail tracking technology instigated for numerous clients.
With a dedicated team continually finding innovative ways in which to improve services for clients, Mitie Connect recognises that emerging technologies – among them Artificial Intelligence – are applications that will become more ubiquitous within business and can be applied in the FM space. While there will be a strong focus on digitisation across the business, traditional document management services will remain available to all clients.
Paul Foster, principal technology evangelist at Microsoft, commented: “Artificial Intelligence will soon become ‘business as usual’. We will use natural conversation to interact with Artificial Intelligence services and improve our day-to-day existence by making things easier and more efficient. Artificial Intelligence services are the next generation of tools that enable, not replace us.”
Enhanced benefits for clients
James Gilding, managing director at Mitie Connect, said: “The connected world offers a huge amount of opportunity for us to evolve the delivery of our services and truly enhance the benefits available to our clients. We’re looking forward to delivering innovative document management solutions for our clients and teams. We are dedicated to making Mitie Connect the chosen partner for any business looking to innovate their document management.”
A snapshot of the Mitie Connect service was revealed to an exclusive audience of industry leaders attending a special launch event. Representatives from TBS Mobility, Microsoft, Vodafone and Samsung were all present on the day. The event focused on the future of technology and included a demonstration of how Artificial Intelligence, sensors and ‘wearables’ can support humans in the workplace, not only to drive efficiencies within a given business, but also to create a business that tomorrow’s clients and workforce will come to expect as standard.