Mitie moves to expand business partnership with Allianz Global Corporate & Specialty

Mitie has been awarded an expanded contract with Allianz Global Corporate & Specialty (AGCS) for the provision of Front of House services at its offices in London. AGCS is a leading financial services company, providing a comprehensive range of corporate and specialty insurance services to a global network that spans more than 210 countries.

Mitie has been providing a number of services for AGCS since 2010, among them on-site security, asset management and Post Room solutions. The contract expansion will see Mitie deliver reception services over the next three years.

Mitie was awarded the contract as a result of the business’ track record in providing Front of House services, in addition to its determined focus on five-star service standards. Another key element in securing the contract was the emphasis that Mitie places on its people and their development, supporting them to deliver an “exceptional and memorable” service.

Rob Daubrey, operations director at Mitie Client Services, stated: “We’re proud to be building upon our existing partnership with Allianz Global Corporate & Specialty through the addition of our Front of House service. Our business is all about creating a service that matches the needs of our customers, and I’m fully confident that our passion for people and their development, coupled with our customer service standards, will help us to deliver that stated goal.”

About the Author
Brian Sims BA (Hons) Hon FSyI, Editor, Risk UK (Pro-Activ Publications) Beginning his career in professional journalism at The Builder Group in March 1992, Brian was appointed Editor of Security Management Today in November 2000 having spent eight years in engineering journalism across two titles: Building Services Journal and Light & Lighting. In 2005, Brian received the BSIA Chairman’s Award for Promoting The Security Industry and, a year later, the Skills for Security Special Award for an Outstanding Contribution to the Security Business Sector. In 2008, Brian was The Security Institute’s nomination for the Association of Security Consultants’ highly prestigious Imbert Prize and, in 2013, was a nominated finalist for the Institute's George van Schalkwyk Award. An Honorary Fellow of The Security Institute, Brian serves as a Judge for the BSIA’s Security Personnel of the Year Awards and the Securitas Good Customer Award. Between 2008 and 2014, Brian pioneered the use of digital media across the security sector, including webinars and Audio Shows. Brian’s actively involved in 50-plus security groups on LinkedIn and hosts the popular Risk UK Twitter site. Brian is a frequent speaker on the conference circuit. He has organised and chaired conference programmes for both IFSEC International and ASIS International and has been published in the national media. Brian was appointed Editor of Risk UK at Pro-Activ Publications in July 2014 and as Editor of The Paper (Pro-Activ Publications' dedicated business newspaper for security professionals) in September 2015. Brian was appointed Editor of Risk Xtra at Pro-Activ Publications in May 2018.

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