Mitie awarded contract to safeguard Essex County Council’s lone workers

FM specialist Mitie and its partner Lone Worker Solutions have been awarded a contract to protect the employees of Essex County Council when they’re either working alone or out of immediate sight of their colleagues.

Essex County Council is one of the UK’s biggest councils, employing approximately 37,000 members of staff. Its services include education, social care, waste and recycling, transport and highways, libraries and leisure and tourism. Many of the employees delivering these services work by themselves, and often in challenging customer-facing roles.

Now, Essex County Council is working in tandem with Mitie and Lone Worker Solutions to bring the LoneWorker Manager system into play for those employees.

LoneWorker Manager works across specialised devices, including a specially-designed SOSFob that fits into workers’ pockets as well as smart phone and desktop apps. The system monitors lone workers 24/7 through a direct connection with Mitie’s state-of-the-art technology centre, Mitec, which is located in Northern Ireland.

The new safety system will be deployed across dedicated devices and mobile apps, in turn offering emergency, reactive and proactive support to members of staff whenever they need it.

Jason Towse, managing director of Mitie’s Total Security Management (TSM) business, said: “The system we provide through our partner Lone Worker Solutions was a natural choice for Essex County Council as our security team are already on site and fully understand the system so can offer assistance at any time. They also benefit from the seamless support of our expert team at Mitec keeping them safe on a 24/7 basis.”

Garry Fisher, corporate Health and Safety manager for Essex County Council, commented: “Protection systems like this cannot prevent a problem from occurring, but when something goes wrong, it’s comforting for staff to know that, if they press the button, someone will be listening. Operators will know that an individual’s in trouble, and they know where they are.”

George Stavrinidis, CEO at Lone Worker Solutions, added: “Deep-rooted in the way Lone Worker Solutions operates is the recognition that one size doesn’t fit all. Understanding this truism, we’ve developed the broadest range of technology to deliver a more robust and usable system.”

About the Author
Brian Sims BA (Hons) Hon FSyI, Editor, Risk UK (Pro-Activ Publications) Beginning his career in professional journalism at The Builder Group in March 1992, Brian was appointed Editor of Security Management Today in November 2000 having spent eight years in engineering journalism across two titles: Building Services Journal and Light & Lighting. In 2005, Brian received the BSIA Chairman’s Award for Promoting The Security Industry and, a year later, the Skills for Security Special Award for an Outstanding Contribution to the Security Business Sector. In 2008, Brian was The Security Institute’s nomination for the Association of Security Consultants’ highly prestigious Imbert Prize and, in 2013, was a nominated finalist for the Institute's George van Schalkwyk Award. An Honorary Fellow of The Security Institute, Brian serves as a Judge for the BSIA’s Security Personnel of the Year Awards and the Securitas Good Customer Award. Between 2008 and 2014, Brian pioneered the use of digital media across the security sector, including webinars and Audio Shows. Brian’s actively involved in 50-plus security groups on LinkedIn and hosts the popular Risk UK Twitter site. Brian is a frequent speaker on the conference circuit. He has organised and chaired conference programmes for both IFSEC International and ASIS International and has been published in the national media. Brian was appointed Editor of Risk UK at Pro-Activ Publications in July 2014 and as Editor of The Paper (Pro-Activ Publications' dedicated business newspaper for security professionals) in September 2015. Brian was appointed Editor of Risk Xtra at Pro-Activ Publications in May 2018.

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