The Centre for the Protection of National Infrastructure (CPNI) has launched an interactive e-learning course for CCTV operators that’s ideal for those members of the security staff whose role includes monitoring CCTV images for suspicious behaviour. CCTV operators face significant challenges. As individuals, they’re required to deliver consistently in an environment where technology is constantly changing and increasingly complex. For their part, host organisations need to ensure their security staff are attentive, vigilant and motivated at all times. Effective training, of course, can assist greatly when it comes to increasing staff motivation. Are your CCTV operators responsible for resolving suspicious activities? Do your officers know what suspect behaviour looks like? The CPNI’s new CCTV operator e-learning course can help members of the security team understand why it’s often difficult to spot suspect behaviours. It explores some of the elements that affect those operators, such as vision and memory, how this impacts on what is seen, how it’s understood and then subsequently acted upon. The course explores ways of overcoming these natural restrictions. The learning programme also covers the consequences of failures and the effect they may have on how a given situation is interpreted. In essence, this is an interactive e-learning package for CCTV operators who, as part of their job, are responsible for proactively monitoring and responding to suspicious activities. The modular course takes approximately one hour to complete and may be reviewed individually or as part of a group. Downloadable fact sheets provide a handy aide memoireand there’s a certificate of completion available for personal development records. Learn more here UK Surveillance Camera Commissioner Tony Porter has fully endorsed the e-learning package.” This e-learning from the CPNI is extremely welcome and useful for anyone operating CCTV,” stated Porter.
Brian Sims BA (Hons) Hon FSyI, Editor, Risk UK (Pro-Activ Publications) Beginning his career in professional journalism at The Builder Group in March 1992, Brian was appointed Editor of Security Management Today in November 2000 having spent eight years in engineering journalism across two titles: Building Services Journal and Light & Lighting. In 2005, Brian received the BSIA Chairman’s Award for Promoting The Security Industry and, a year later, the Skills for Security Special Award for an Outstanding Contribution to the Security Business Sector. In 2008, Brian was The Security Institute’s nomination for the Association of Security Consultants’ highly prestigious Imbert Prize and, in 2013, was a nominated finalist for the Institute's George van Schalkwyk Award. An Honorary Fellow of The Security Institute, Brian serves as a Judge for the BSIA’s Security Personnel of the Year Awards and the Securitas Good Customer Award. Between 2008 and 2014, Brian pioneered the use of digital media across the security sector, including webinars and Audio Shows. Brian’s actively involved in 50-plus security groups on LinkedIn and hosts the popular Risk UK Twitter site. Brian is a frequent speaker on the conference circuit. He has organised and chaired conference programmes for both IFSEC International and ASIS International and has been published in the national media. Brian was appointed Editor of Risk UK at Pro-Activ Publications in July 2014 and as Editor of The Paper (Pro-Activ Publications' dedicated business newspaper for security professionals) in September 2015. Brian was appointed Editor of Risk Xtra at Pro-Activ Publications in May 2018.