Kroll Ontrack issues new version of proprietary Remote Data Recovery software

Posted On 28 Jun 2014
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Kroll Ontrack” the provider of data recovery services and e-discovery” has announced the availability of a new version of its Ontrack® Remote Data Recovery (RDR®) software. RDR is a patented, proprietary service that provides a fast and secure solution for data loss situations. Using the new version of RDR, Ontrack Data Recovery engineers can work more efficiently on a specific data loss problem, saving valuable time for host businesses during the data recovery process. With the Ontrack RDR software solution, security of customer data is maximised because the data recovery can be performed without a hard disk or other storage device leaving an enterprise’s data centre. Specifically, a secure remote Internet connection is established between the customer and Kroll Ontrack, allowing Ontrack Data Recovery engineers to recover from media at the customer’s site with proprietary data recovery tools. As a result, Ontrack Data Recovery engineers gain full access to individual disks, RAID systems, virtual machines, SANs or LUNs on a remote basis, in turn saving the customer significant time because shipping drives to a given Kroll Ontrack data recovery lab is eliminated. Ontrack Data Recovery specialists can also pool from its global network of engineers when performing a remote job to maximise resources and knowledge-sharing and successfully complete the task at hand. Efficient data recovery with total security The new release of Ontrack RDR makes installation of the software far easier. All necessary Windows system drivers required for installation are included in the set-up package. The machine no longer needs to be rebooted post installation. Furthermore, during the installation process, the Ontrack RDR software detects all required connection settings automatically without the need to set the IP address, DNA server name or HTTP switch on a manual basis. ” In many data recovery cases, including servers with a damaged drive, there’s no need to disassemble complex storage systems and send a hard disk to one of our data recovery labs,” said Phil Bridge, managing director at Kroll Ontrack. ” Within minutes, customers can instead attach the working drives to a running computer system via Ontrack RDR software. We’re the only data recovery provider using our own software for this service. Data is not exposed to any third party entities. Security is paramount, so too an efficient data recovery service.” Ontrack RDR supports Windows XP through Windows Server 2012 for remote data connections. Additionally, the new version offers support for recoveries of NetApp, VMware, EMC, HP, Dell and many other SAN/NAS systems. For more information on Kroll Ontrack’s remote software and service visit here

About the Author
Brian Sims BA (Hons) Hon FSyI, Editor, Risk UK (Pro-Activ Publications) Beginning his career in professional journalism at The Builder Group in March 1992, Brian was appointed Editor of Security Management Today in November 2000 having spent eight years in engineering journalism across two titles: Building Services Journal and Light & Lighting. In 2005, Brian received the BSIA Chairman’s Award for Promoting The Security Industry and, a year later, the Skills for Security Special Award for an Outstanding Contribution to the Security Business Sector. In 2008, Brian was The Security Institute’s nomination for the Association of Security Consultants’ highly prestigious Imbert Prize and, in 2013, was a nominated finalist for the Institute's George van Schalkwyk Award. An Honorary Fellow of The Security Institute, Brian serves as a Judge for the BSIA’s Security Personnel of the Year Awards and the Securitas Good Customer Award. Between 2008 and 2014, Brian pioneered the use of digital media across the security sector, including webinars and Audio Shows. Brian’s actively involved in 50-plus security groups on LinkedIn and hosts the popular Risk UK Twitter site. Brian is a frequent speaker on the conference circuit. He has organised and chaired conference programmes for both IFSEC International and ASIS International and has been published in the national media. Brian was appointed Editor of Risk UK at Pro-Activ Publications in July 2014 and as Editor of The Paper (Pro-Activ Publications' dedicated business newspaper for security professionals) in September 2015. Brian was appointed Editor of Risk Xtra at Pro-Activ Publications in May 2018.