IOPC’s Annual Report points towards “improvement in timeliness of investigations”

The latest Annual Report published shows significant improvements in the timeliness of investigations completed by the Independent Office for Police Conduct (IOPC) in 2018-2019 at a time when the organisation is receiving more referrals than ever. During 2018-2019, the IOPC received 4,097 referrals – more than ever before – while still focusing on improvements, with four out of five investigations now completed in 12 months. This result marks the best-ever performance for the organisation.

Key achievements during the reporting period included:

*improved timeliness of completing investigations (on average, the time taken to complete an investigation was reduced by almost three weeks compared to the previous year and by almost six weeks compared with 2016-2017)

*receiving more referrals than ever before from police forces (4,097), as well as 3,001 appeals from members of the public

*completed 717 investigations into serious incidents and police misconduct (30 more than were opened)

*closed 82% of cases carried over from the Independent Police Complaints Commission (of the 538 cases inherited in January 2018, by the end of March 2019 only 93 remained in progress in March 2019)

*made 30 sets of learning recommendations which have influenced policing practice and helped deliver improvements which have saved lives

*continued major investigations into Hillsborough and Rotherham

Informing the IOPC’s work

During the year, significant public engagement was undertaken to inform and guide the IOPC’s work including:

*establishing a Youth Panel which sought the views of more than 800 people aged between 16 and 25 to identify why young people lacked confidence in the police complaints system

*setting up an External Stakeholder Reference Group to provide feedback and help inform key themes and work

*commissioning a review of how people with mental health conditions interact with the police complaints system and sharing the results across England and Wales

*holding thematic round table discussions on domestic abuse, road traffic incidents and mental health with people drawn from a variety of specialised areas to inform the areas for focus

*establishing a report line for police officers to report wrong doing which was used 73 times during the year

Michael Lockwood

Michael Lockwood

Speaking about the report, IOPC director general Michael Lockwood informed Risk Xtra: “In our first year of operation we made a concerted effort to address the concerns people raised with me when I became director general. This saw a strong focus on reducing the time taken to complete investigations. We’re now completing four out of five in less than 12 months. Our focus on identifying organisational learning and on working with and listening to our stakeholders is now much greater.”

Lockwood went on to state: “At the same time, we know there’s more work to do and we’re not complacent about this. We’ll be further streamlining our investigation processes, strengthening our work on data and introducing better ways in which to share the lessons learned from complaints and investigations. Next year, we also fully expect to see legislative changes implemented alongside delivering our existing commitments.”

The IOPC oversees the police complaints system and investigates the most serious incidents and complaints involving the police. The organisation uses learning from its work to influence changes in policing. All of the IOPC’s work is conducted independently of the police, Government and interest groups.

About the Author
Brian Sims BA (Hons) Hon FSyI, Editor, Risk UK (Pro-Activ Publications) Beginning his career in professional journalism at The Builder Group in March 1992, Brian was appointed Editor of Security Management Today in November 2000 having spent eight years in engineering journalism across two titles: Building Services Journal and Light & Lighting. In 2005, Brian received the BSIA Chairman’s Award for Promoting The Security Industry and, a year later, the Skills for Security Special Award for an Outstanding Contribution to the Security Business Sector. In 2008, Brian was The Security Institute’s nomination for the Association of Security Consultants’ highly prestigious Imbert Prize and, in 2013, was a nominated finalist for the Institute's George van Schalkwyk Award. An Honorary Fellow of The Security Institute, Brian serves as a Judge for the BSIA’s Security Personnel of the Year Awards and the Securitas Good Customer Award. Between 2008 and 2014, Brian pioneered the use of digital media across the security sector, including webinars and Audio Shows. Brian’s actively involved in 50-plus security groups on LinkedIn and hosts the popular Risk UK Twitter site. Brian is a frequent speaker on the conference circuit. He has organised and chaired conference programmes for both IFSEC International and ASIS International and has been published in the national media. Brian was appointed Editor of Risk UK at Pro-Activ Publications in July 2014 and as Editor of The Paper (Pro-Activ Publications' dedicated business newspaper for security professionals) in September 2015. Brian was appointed Editor of Risk Xtra at Pro-Activ Publications in May 2018.

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