Fire and Rescue Services (FRS) of Essex and Bedfordshire is opening a new control centre and has awarded Frequentis the contract for providing the latest version of its 3020 Integrated Communications Control System (ICCS) for their new joint control rooms project. As a result, the combined team of Essex and Bedfordshire FRS will have an integrated communication systems comparable, according to reports, with technology used for air traffic management and defence. The Frequentis 3020 ICCS platform focuses on the operational user with a practical approach and the HMI design enables existing operational and business processes to be maintained, allowing a seamless transition where business improvements and changes occur. Assistant Chief Fire Officer, Paul Hill said,” We selected Frequentis again not just because of the capabilities of the company and its system, but also because of the reliability of the current solution in Essex. During the last seven years our Frequentis system has been 100 per cent reliable.” The combined control room facilities of Essex and Bedfordshire will serve a population of almost 2.4 million people in an area of about 500,000 hectares. It includes two major airports, the country’s busiest motorway and commuter rail links in and out of London.