Security specialist Incentive Lynx, itself part of the Incentive FM Group, has won a three-year deal worth in excess of £1.5 million to provide a range of services at The Cube.
A team of 17 will operate around the clock at The Cube, a mixed-use development in the centre of Birmingham. The 25-storey building contains 135 flats, 111,500 square feet of offices, restaurants, a hotel and a skyline bar/restaurant.
Under the terms of the contract, Incentive Lynx will be responsible for providing security guarding, residential concierge services and reception cover in a drive to improve service levels and create a culture of service excellence.
Commenting on the contract award, Doug Wattleworth (senior facilities manager at The Cube) said: “Providing a safe and smooth-running building for our customers is extremely important. We’ve chosen our services partner carefully. Incentive Lynx showed a real understanding of our needs and the company’s approach to the ongoing development of its people is a good cultural match with us.”
Stephen Waud, managing director of Incentive Lynx) responded: “This is our first contract in Birmingham and reflects our ability to operate high quality operations and provide a range of related services. We’re proud to add this prestigious building to our growing portfolio.”