Incentive FM Group extends contract portfolio with property specialist Savills

The Howard Centre in Welwyn Garden City

Savills, the property management specialist, has awarded Incentive FM Group a contract to provide a range of services at The Howard Centre in Welwyn Garden City. Under the terms of the three-year deal worth in excess of £1.5 million, security specialist Incentive Lynx and cleaning specialist Incentive QAS will be responsible for ensuring that the 240,000 sq ft development is both clean and secure.

The Howard Centre is situated right in the heart of the town centre and is completed by 53 separate units. The location houses a mixture of retail and food outlets all under one roof.

The Howard Centre welcomes around eight million visitors every year and offers direct access to the town’s railway station and the main bus station.

As part of the contract’s remit, Incentive FM Group will provide a single manager responsible for ten security officers and seven cleaners providing an efficient and integrated approach. The Group’s Leviy contract management solution will be used to optimise service levels, promoting transparency and bringing key insights to the fore. In addition, NFC tagging will be deployed to monitor cleaning patterns.

Shaun Wall, manager at The Howard Centre, commented: “The Incentive FM Group not only has the right expertise and skills to support us, but also shares our commitment to developing employees. This like-minded approach was key in our decision to award them this contract.”

Martin Reed, CEO at the Incentive FM Group, responded: “At the Incentive FM Group we have the ability to self-deliver a full range of specialist services across the FM spectrum, both individually or in a bundle, meaning that we can adapt to our clients’ exact requirements.”

About the Author
Brian Sims BA (Hons) Hon FSyI, Editor, Risk UK (Pro-Activ Publications) Beginning his career in professional journalism at The Builder Group in March 1992, Brian was appointed Editor of Security Management Today in November 2000 having spent eight years in engineering journalism across two titles: Building Services Journal and Light & Lighting. In 2005, Brian received the BSIA Chairman’s Award for Promoting The Security Industry and, a year later, the Skills for Security Special Award for an Outstanding Contribution to the Security Business Sector. In 2008, Brian was The Security Institute’s nomination for the Association of Security Consultants’ highly prestigious Imbert Prize and, in 2013, was a nominated finalist for the Institute's George van Schalkwyk Award. An Honorary Fellow of The Security Institute, Brian serves as a Judge for the BSIA’s Security Personnel of the Year Awards and the Securitas Good Customer Award. Between 2008 and 2014, Brian pioneered the use of digital media across the security sector, including webinars and Audio Shows. Brian’s actively involved in 50-plus security groups on LinkedIn and hosts the popular Risk UK Twitter site. Brian is a frequent speaker on the conference circuit. He has organised and chaired conference programmes for both IFSEC International and ASIS International and has been published in the national media. Brian was appointed Editor of Risk UK at Pro-Activ Publications in July 2014 and as Editor of The Paper (Pro-Activ Publications' dedicated business newspaper for security professionals) in September 2015. Brian was appointed Editor of Risk Xtra at Pro-Activ Publications in May 2018.

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