Savills, the property management specialist, has awarded Incentive FM Group a contract to provide a range of services at The Howard Centre in Welwyn Garden City. Under the terms of the three-year deal worth in excess of £1.5 million, security specialist Incentive Lynx and cleaning specialist Incentive QAS will be responsible for ensuring that the 240,000 sq ft development is both clean and secure.
The Howard Centre is situated right in the heart of the town centre and is completed by 53 separate units. The location houses a mixture of retail and food outlets all under one roof.
The Howard Centre welcomes around eight million visitors every year and offers direct access to the town’s railway station and the main bus station.
As part of the contract’s remit, Incentive FM Group will provide a single manager responsible for ten security officers and seven cleaners providing an efficient and integrated approach. The Group’s Leviy contract management solution will be used to optimise service levels, promoting transparency and bringing key insights to the fore. In addition, NFC tagging will be deployed to monitor cleaning patterns.
Shaun Wall, manager at The Howard Centre, commented: “The Incentive FM Group not only has the right expertise and skills to support us, but also shares our commitment to developing employees. This like-minded approach was key in our decision to award them this contract.”
Martin Reed, CEO at the Incentive FM Group, responded: “At the Incentive FM Group we have the ability to self-deliver a full range of specialist services across the FM spectrum, both individually or in a bundle, meaning that we can adapt to our clients’ exact requirements.”