Incentive FM Consultancy – part of the Incentive FM Group – has started the next phase of its work with Liverpool Football Club. This involves a full review of the existing facilities model and the re-procurement of the contracts for security, M&E work and cleaning at the famous Anfield stadium, the Melwood training ground and the Youth Academy in line with the four-year contract terms.
Key criteria for the contractors tendering include “delivering best value” and a “strong customer focus”.
For the first time the new main stand, which opened on 9 September last year, will be included in the scope of works. The redeveloped stand has been transformed into one of the largest all-seater single stands in European football with an additional 8,500 seats, taking the overall capacity at the Premier League ground to around 54,000.
Incentive FM has worked with Liverpool Football Club since 2012 and helped to create a future-proofed FM operational model supported by “Best in Class service providers” which it reviews and benchmarks regularly.
Jeremy Waud, chairman at Incentive FM Group, explained: “Our working relationship with Liverpool FC is built on a foundation of openness, transparency and understanding of the club’s objectives. We’re fully committed to ensuring these services are world class and in line with the unrivalled facilities offered by the club.”
Appointment of new director
Incentive FM Consultancy has just appointed Marcus Hill – a senior facilities management, procurement strategy and delivery professional – to the role of director. The appointment follows significant growth for the business over the past 12 months which is expected to realise a turnover of more than £500,000 this year.
As an experienced consultant, Hill will be responsible for supporting the growing number of consultancy project wins and also identifying new market opportunities.
Hill has previously held senior roles at both Capita and Comet Consulting.
Commenting on the appointment, Jeremy Waud said: “Our consultancy business is experiencing strong growth including movement into new markets such as higher education in addition to our traditional retail, commercial and sports sector project management and procurement clients. It’s vital we have the right people in place to ensure that we continue to deliver Best Practice solutions and real cost benefits. Marcus has proven experience in the sector and will be a great asset working alongside Jessica Strawbridge, Bill Pollard and the other members of the team.”