Human error more problematic than other threats

Posted On 17 Jul 2013
Comment: Off

A recent survey conducted by Enlogic has found that human error is reported to be the main cause of downtime in data centres. More than one third of respondents cited human error as the most likely cause of downtime. Equipment failure and external power outages were second and third in the top responses. Errors reported include unintentionally adjusting temperature settings from Fahrenheit to Celsius, accidentally pulling power cords from an IT device or inadvertently overloading a circuit are cited as examples of how data centre workers can cause a system failure. Unplanned downtime can lead to financial loss as well as reputational damage to businesses. A natural response is to implement a redundancy plan which requires investment into additional equipment that remains idle until it might be needed. This approach increases upfront purchase costs and escalates energy bills by sending power to idle servers. Estimates from the survey suggest that just one minute of downtime can cost as much as

About the Author
Brian Sims BA (Hons) Hon FSyI, Editor, Risk UK (Pro-Activ Publications) Beginning his career in professional journalism at The Builder Group in March 1992, Brian was appointed Editor of Security Management Today in November 2000 having spent eight years in engineering journalism across two titles: Building Services Journal and Light & Lighting. In 2005, Brian received the BSIA Chairman’s Award for Promoting The Security Industry and, a year later, the Skills for Security Special Award for an Outstanding Contribution to the Security Business Sector. In 2008, Brian was The Security Institute’s nomination for the Association of Security Consultants’ highly prestigious Imbert Prize and, in 2013, was a nominated finalist for the Institute's George van Schalkwyk Award. An Honorary Fellow of The Security Institute, Brian serves as a Judge for the BSIA’s Security Personnel of the Year Awards and the Securitas Good Customer Award. Between 2008 and 2014, Brian pioneered the use of digital media across the security sector, including webinars and Audio Shows. Brian’s actively involved in 50-plus security groups on LinkedIn and hosts the popular Risk UK Twitter site. Brian is a frequent speaker on the conference circuit. He has organised and chaired conference programmes for both IFSEC International and ASIS International and has been published in the national media. Brian was appointed Editor of Risk UK at Pro-Activ Publications in July 2014 and as Editor of The Paper (Pro-Activ Publications' dedicated business newspaper for security professionals) in September 2015. Brian was appointed Editor of Risk Xtra at Pro-Activ Publications in May 2018.