The next Euralarm Symposium will be held at the Holiday Inn in London’s Kensington on Monday 8 May 2017 and focus on the future of fire and security services across Europe, in turn outlining ways of making sure that the future is full of business opportunities.
In recent years, the Euralarm Symposium has become a ‘must attend’ event in the European electronic fire and security industry’s calendar. Following the successful Symposium on the impact of new technological developments in Building Information Modelling (BIM) and the Internet of Things (IoT) which took place in Lisbon, the two-part event in London will look into the future of fire and security services across Europe and the business opportunities that can be created, notably due to new standards and the ongoing digitisation of services.
The Symposium will appeal to all stakeholders in the fire and security markets, including end users, facility or property managers, installers, system integrators, manufacturers, certification bodies and other interested groups.
The first session of the Symposium will concentrate on the consequences of the removal of trade barriers which simplifies cross-border movement for service providers in Europe. Whether product related or adding value, standard quality levels for service delivery to end users remain consistently important. On that note, the introduction of the EN 16763 European Services Standard in 2017 is designed to ensure that all players answer to the same requirements and deliver quality customer experiences.
Making the most of the digital market
The second session will seek to answer the question: ‘How do we make the most out of the already existing fire and security digital market?’ In parallel with changing market conditions, developments in telecommunications are opening up opportunities for enhanced service offerings around both fire and security solutions. The digital market is already here, of course, providing new possibilities for end users and service providers alike. Remote system interrogation enables numerous types of services to address the needs of modern property owners and managers.
Ample time for discussions, peer networking and visiting the mini-exhibition will be possible before, during and after the Symposium itself.
As an organisation, Euralarm represents the electronic fire and security industry, providing leadership and expertise for industry, market and standards bodies as well as policy makers. Its dedicated members render society safer and more secure through the provision of systems and services for fire detection, intrusion detection, access control, video monitoring and alarm transmission, etc.
Founded in 1970, Euralarm represents over 5,000 companies within the fire safety and security industry valued at 67 billion Euros. Euralarm members are both national associations and individual companies from across Europe.
White Paper on outsourcing of fire safety and security systems
Late last month, Euralarm published a new White Paper on outsourcing the maintenance of fire safety and security systems that’s specifically intended for building owners and managers. The purpose of the White Paper is to raise awareness of the risks of outsourcing maintenance and to give guidelines on how to avoid or minimise these risks.
More and more building owners and managers are outsourcing the maintenance of their buildings and systems to specialised FM companies. As a result, fire safety and security systems are often ‘bundled’ together with other types of systems into one maintenance service contract. This approach not only lowers the costs, but also reduces the number of service suppliers.
However, according to Euralarm, the maintaining of fire safety and security system services by generalist service suppliers also brings with it the risk of non-specialists becoming responsible for the maintenance of fire safety and security services.
Meanwhile, the building owner or operator is responsible for ensuring that service providers are qualified and certified to carry out the work according to European and local standards, regulations and laws. In the event that a fire safety or security system fails to work properly, proof of verification from sub-contractors is crucial, stating they not only have the necessary qualifications and competent staff on board, but are also proficient in the appropriate standards, regulations and laws.
Euralarm is driving the establishment of quality levels for services tied to fire safety and security systems and has defined the levels of competence for organisations and employees involved in the planning, design, installation, commissioning, verification, handover and maintenance of such systems.
Euralarm actively encourages building owners and managers to use European Standard EN 16763 as a guidance document and build the requirements for valid third party certification into tenders and contracts when deciding which service provider to choose.
*Electronic copies of the new White Paper can be downloaded from the Euralarm website