A new White Paper compiled by Emprise, entitled: ‘Reduce Costs and Risk with an Effective Security Strategy’, offers insights relating to the importance of security strategies for business continuity as well as the potential impact for those organisations who ‘get it wrong’.
Outlining the various ways in which a new approach to its security strategy delivered significant results and cost savings for a leading university, this excellent White Paper also demonstrates how organisations are risking damage to their brand and reputation by not having an effective strategy in place.
The document shows how host companies can add value as well as save up to 30% of their security budget by adopting an integrated approach to the discipline. It also provides top tips for helping companies improve their security strategy.
According to recent research1 conducted by The Reputation Institute, perceptions of corporate behaviour now matter more than perceptions of products and services.
Meanwhile, a Deloitte report focused on 300 major companies around the world2 shows that reputation is now the biggest risk concern, mostly due to the rise of social media which makes it far more difficult for companies to control how they’re perceived in the wider marketplace.
Although security is a multi-billion pound industry – the British Security Industry Association3 states that its member companies realise a combined annual turnover of £4.33 billion while the Security Industry Authority (SIA)4 reports that there were 382,377 active individual SIA licences as of January 2014 – the trend in the last few years has been for decisions about security to be largely based around financials.
The issue is that some Boards of Directors view security as a cost rather than an investment. However, an effective strategy which considers how best to protect an organisation’s assets – people, physical, technical and infrastructure – and mitigate any risks can save an organisation time and reduce overheads.
Physical presence mixed with technology
A physical presence can help put minds at rest and make individuals feel safer, while a security risk assessment will identify threats and vulnerabilities and their potential effect on business continuity and performance.
Emprise is quick to point out that technology is an effective partner for manned services, acting as a deterrent while at the same time yielding invaluable evidence.
If individuals don’t feel safe in their place of work then productivity can fall and staff turnover then increases. For their part, if visitors to a business have a negative experience then this can influence how an organisation is viewed in the wider community.
Unfortunately, many companies fail to recognise the impact of negative perceptions both offline and online. With social media now identified as a real risk for businesses if it isn’t properly ‘policed’, damage to reputation can be pretty much instantaneous.
Benefits for the host business
Working in partnership with an outsourced service supplier to deliver an integrated strategy can provide a wide range of benefits for the host business.
In the White Paper, Emprise suggests that outsourcing can add value (by way of cost reductions) and create efficiencies around flexible staffing, recruitment and training as well as quality assurance.
The Case Study included in this White Paper elicits how the university’s management team was able to see both added value and improvement across its business operations as a result of outsourcing security, not to mention greater and positive interaction with students and the Student Union.
The overall challenge for today’s organisations is how to provide a cost-effective security solution while managing successfully managing the brand and company reputation.
According to Emprise: “The benefits of outsourcing security services to deliver an effective strategy provide a strong argument for improving an organisation’s security systems as well as contributing to the bottom line.”
To download a copy of the White Paper visit: www.emprise.co.uk/security
1Reputation Institute, ‘UK National RepTrak Pulse Country Report 2014’ (http://www.reputationinstitute.com/)
2Deloitte, ‘Exploring Strategic Risk’ (http://www.deloitte.com/view/en_US/us/Services/additional-services/governance-risk-compliance/strategic-risk/index.htm#/)
3British Security Industry Association (http://www.bsia.co.uk/facts-and-figures)
4Security Industry Authority, ‘ACS Review Report’ (June 2013) (http://www.sia.homeoffice.gov.uk/Pages/home.aspx)
Further information on Emprise
Emprise is a mid-market support services provider whose customers include: Derwent London, DTZ, Savills, BNP Paribas, MWB, Herbert Smith, Lambert Smith Hampton, the University of Sussex, The British Library, Waitrose, John Lewis, David Lloyd Leisure, Fitness First, The Royal Albert Hall, The National Theatre, The Ambassador Theatre Group, MTV, Royal Bank of Canada, Man Group, BDO, De Vere and Hilton Hotels.
The company has a turnover of £85 million and employs circa 6,500 people delivering a range of integrated support services (including security) to these clients on a national basis.
The business is committed to creating long term, mutually beneficial partnerships with customers through a flexible and innovative approach to service delivery that creates a best value proposition throughout the life of a contract.
Security-focused solutions offered by the business include guarding, CCTV and remote monitoring, mobile patrol and alarm response, key holding, Help Desk solutions, technical services and electronic security.