Corps Security increases customer contract base by 25% in last financial year

Corps Security is celebrating another highly successful financial year

Corps Security is celebrating another highly successful financial year

Corps Security is celebrating another highly successful financial year which has seen the company increase its customer contract base by 25%. As well as achieving a number of prestigious new account wins, the dedicated provider of specialist security services also maintained its exceptional contract retention rates with 94% of all contracts retained (building closures accounting for the remaining 6%).

Already operational across a diverse range of vertical market sectors, Corps Security has witnessed a massive upsurge in the number of healthcare-related organisations now procuring its services. The company has also strengthened its foothold in the financial, local Government, research, utilities, arts and leisure sectors thanks to its ability to offer solutions that effectively and efficiently combine security guarding, surveillance technology and remote monitoring.

In addition, Corps Security is reporting high demand from facilities management organisations requiring specialist services.

Thanks to a growing awareness of the advantages of security monitoring, the Corps Monitoring division has also reported increased levels of business. Using state-of-the-art technology, Corps Monitoring provides remote CCTV, intruder alarm and environmental monitoring solutions as well as call centre management provisions.

Based in Glasgow, the Corps Monitoring Centre is nationally acknowledged as one of the leading facilities of its kind in the UK. This business division also specialises in lone worker monitoring. Corps Security’s innovative CorpsGuard next generation smart phone app – which provides enhanced levels of personal safety for individuals – has recently been the subject of a significant order from a major international airline.

While the economic recovery has been a welcome relief for organisations of all sizes, the ever-present terrorist threat means that they need to be extra vigilant when it comes to keeping their people, property and assets safe. That means not viewing security as a commodity purchase.

For their part, security providers absolutely need to demonstrate the highest levels of service along with excellent value for money. Corps Security believes that its ability to offer customers robust, effective and personally tailored solutions that meet their specific needs is more in demand than ever before.

Investment in people

Customer feedback suggests one of the key factors in Corps Security’s recent success is the business’ continual investment in its employees. This ensures that the company retains the highest calibre personnel who, with the requisite knowledge and skills, can enhance their careers and exemplify the company’s 150-year old ethos of ‘Loyalty, Integrity and Service’.

In addition to a Colleague Charter based around the acronym PRIDE – Promise, Respect and Recognition, Information, Development and Envoys – employees also have access to the award-winning ‘Securing Success’ and ‘Securing Excellence’ programmes developed in conjunction with subject matter experts from across the business.

Peter Webster: CEO at Corps Security

Peter Webster: CEO at Corps Security

“More and more organisations are recognising the importance of high quality security provision and addressing this need in a more considered and professional way,” commented Peter Webster, CEO at Corps Security. “This means that our long-established messages are resonating with an increasing number of clients who want to work with a specialist security services provider that offers the value for money and level of service they demand. That situation vindicates the approach we’ve taken to all aspects of our operation. We now intend to build on the highly encouraging performance of the business over recent years.”

Originally established over 150 years ago to provide gainful employment for injured ex-servicemen returning from the Crimean War, Corps Security’s unique history and constitution sets the business apart from the mainstream of UK security companies.

The business presently employs over 3,000 Security Industry Authority-licensed and trained personnel as well as a team of expert managers and consultants operating from a network of 14 regional offices around the UK.

About the Author
Brian Sims BA (Hons) Hon FSyI, Editor, Risk UK (Pro-Activ Publications) Beginning his career in professional journalism at The Builder Group in March 1992, Brian was appointed Editor of Security Management Today in November 2000 having spent eight years in engineering journalism across two titles: Building Services Journal and Light & Lighting. In 2005, Brian received the BSIA Chairman’s Award for Promoting The Security Industry and, a year later, the Skills for Security Special Award for an Outstanding Contribution to the Security Business Sector. In 2008, Brian was The Security Institute’s nomination for the Association of Security Consultants’ highly prestigious Imbert Prize and, in 2013, was a nominated finalist for the Institute's George van Schalkwyk Award. An Honorary Fellow of The Security Institute, Brian serves as a Judge for the BSIA’s Security Personnel of the Year Awards and the Securitas Good Customer Award. Between 2008 and 2014, Brian pioneered the use of digital media across the security sector, including webinars and Audio Shows. Brian’s actively involved in 50-plus security groups on LinkedIn and hosts the popular Risk UK Twitter site. Brian is a frequent speaker on the conference circuit. He has organised and chaired conference programmes for both IFSEC International and ASIS International and has been published in the national media. Brian was appointed Editor of Risk UK at Pro-Activ Publications in July 2014 and as Editor of The Paper (Pro-Activ Publications' dedicated business newspaper for security professionals) in September 2015. Brian was appointed Editor of Risk Xtra at Pro-Activ Publications in May 2018.

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