The Cordant Group has announced the launch of Cordant Services in a move designed to offer “additional value and services” to existing customers while providing a strong foundation for an ambitious growth programme. The new division is supported by a multi-million pound investment in technology and infrastructure that will see the business offer a “fully transparent solution” and a “strong collaborative approach” when it comes to customer relationships.
Cordant Services will be headed up by CEO Chris Kenneally with Jamie Reynolds as group commercial director. The business will comprise four divisions which will be closely aligned while retaining their individual specialist natures.
All existing security and cleaning businesses will be rebranded as Cordant Security and Cordant Cleaning respectively, and there will be two brand new divisions: Cordant Technical and Cordant Specialist Services.
Cordant Security (formerly Advance Security) boasts over 4,500 employees serving more than 300 customers and manages 1,200 sites. Headed up by Edward Macfarlane, sectors covered range from professional services, property, retail, warehousing and distribution to defence, the public sector, the utilities and clients in the FM arena.
Cordant Cleaning, headed up by Guy Pakenham, encompasses all of the existing cleaning brands which cover around 550 sites across the UK. As well as commanding a strong foothold in the transport sector, the business is looking towards further growth opportunities in the warehousing and distribution, NHS and Emergency Services, education and professional services environments.
For its part, Cordant Technical will provide technical project management in areas such as installations of new equipment, retrofits of mechanical and electrical equipment that’s beyond its life-cycle, interior fit-outs and refurbishment and also assist clients with electrical compliance.
In its initial phase the division will be managed by Jamie Reynolds who will take on additional responsibilities alongside his commercial role.
Headed up by Brendan Musgrove, Cordant Specialist Services will build on The Cordant Group’s existing expertise in cleaning by extending the offer to cover a range of highly specialised environments. These range from critical environments (eg data centres, pharmaceutical operations and hi-tech manufacturing and food processing) through to specialist applications such as high-level and bio-hazard cleaning.
Major investment in technology
Underpinning the Cordant Services launch is a major investment in technology due to be completed in mid-2015 which will see the deployment of new systems across the whole business, making it “fully transparent for clients” and facilitating open-book accounting.
In addition, mobile technology is being put to the fore, in turn enabling the business to be fully responsive to changing workplace situations, allow it to optimise efficiencies and, ultimately, realise enhanced value for customers.
Speaking about the move, Chris Kenneally told Risk UK: “The business is already well-established in the sectors in which it operates, but we saw a gap in the market for an integrated set of niche businesses run by service line experts who self-deliver tailored solutions to customers. Aligning our specialist divisions within this new structure means that we can offer bundled solutions and provide added value for customers.”
Kenneally added: “We’re bringing in new technology that’s way ahead of anything else in the marketplace. Along with our strong leadership team, this will provide the platform to drive our ambitious growth strategy for The Cordant Group in its entirety.”
*The Cordant Group’s turnover is £570 million per annum. The business serves 5,200 clients across the UK. Cordant Services has an annual turnover of £145 million