Commend (the global provider of communication systems and solutions for emergency and threat response) and surveillance specialist Hanwha Techwin Europe have formed a new technology partnership with a view to bringing intercom and video management together.
The high level of interaction that’s now possible between Commend’s dedicated intercom and advanced security communication systems and the Wisenet WAVE video management software platform from Hanwha Techwin is helping end users to achieve a more efficient and safer environment.
“Commend’s advanced security communication systems and our own Wisenet video surveillance solutions are increasingly being specified for the same projects so it’s totally understandable that our mutual customers should expect our two solutions to work in harmony in order to provide them with greater situational awareness,” explained Uri Guterman, head of product and marketing for Hanwha Techwin Europe. “Commend’s ComPLC interface tool has made this easy to achieve and, most importantly, end users are now able to create interfaces which reflect their operational requirements.”
In addition to using the combined solution for day-to-day activities such as visually verifying the identity of an individual who’s requesting access to a restricted area, Commend’s advanced security communication terminals can also be configured to send alarm events to the Wisenet WAVE video management software when, for example, an emergency call is made or a sensor’s triggered.
The alarm event is instantly displayed on a Wisenet WAVE Control Room monitor along with images captured by associated cameras, allowing operators to visually verify the identity of the person making the call and what may be occurring, and then quickly take the most appropriate action.
Commend’s intercom stations are also able to receive alarm events triggered by Wisenet cameras which could be used to initiate automated calls or PA announcements if, for example, a vehicle or an individual is detected at an entrance out of normal operating hours.