Churchill wins competitive bid for Meadowhall Shopping Centre multi-service contract

Meadowhall Shopping Centre

Meadowhall Shopping Centre

Following a competitive tender process, Churchill has been awarded a multi-service contract by the management team at Meadowhall Shopping Centre in Sheffield. The new contract sees Churchill providing FM services including security, cleaning and building maintenance for what is the eighth largest Shopping Centre in the UK.

The Meadowhall Shopping Centre covers in excess of 1.5 million square feet and plays host to up to two million visitors every month. At Meadowhall, Churchill now employs 271 operatives across all service streams and delivers in excess of 9,000 hours per week.

Under the new contract, Churchill works in partnership with the management team to deliver an outsourced model with all of the benefits of an in-house delivery solution.

Mark Whyte, operations director at Churchill, commented: “We’re thrilled to be working with the team at the Meadowhall Shopping Centre and have worked really hard to deliver an FM solution that really meets specific needs. We’ve also opened an operating division, Churchill Meadowhall, to retain the in-house feel and make sure that employees truly feel part of process.”

Darren Pearce, centre director at the Meadowhall Shopping Centre, commented: “Churchill went above and beyond expectations to understand what we were looking for in a service provider. The team tailored the bid from the very beginning to make sure they were offering exactly what we needed, and matched it with a flexibility that no-one else could. The implementation of the contract was complex and included the requirement to adapt Churchill’s systems to meet the specific needs of Meadowhall. A full audit of transferring systems to ensure compliance and a seamless transition with the highest levels of customer service have been delivered within six weeks.”

About the Author
Brian Sims BA (Hons) Hon FSyI, Editor, Risk UK (Pro-Activ Publications) Beginning his career in professional journalism at The Builder Group in March 1992, Brian was appointed Editor of Security Management Today in November 2000 having spent eight years in engineering journalism across two titles: Building Services Journal and Light & Lighting. In 2005, Brian received the BSIA Chairman’s Award for Promoting The Security Industry and, a year later, the Skills for Security Special Award for an Outstanding Contribution to the Security Business Sector. In 2008, Brian was The Security Institute’s nomination for the Association of Security Consultants’ highly prestigious Imbert Prize and, in 2013, was a nominated finalist for the Institute's George van Schalkwyk Award. An Honorary Fellow of The Security Institute, Brian serves as a Judge for the BSIA’s Security Personnel of the Year Awards and the Securitas Good Customer Award. Between 2008 and 2014, Brian pioneered the use of digital media across the security sector, including webinars and Audio Shows. Brian’s actively involved in 50-plus security groups on LinkedIn and hosts the popular Risk UK Twitter site. Brian is a frequent speaker on the conference circuit. He has organised and chaired conference programmes for both IFSEC International and ASIS International and has been published in the national media. Brian was appointed Editor of Risk UK at Pro-Activ Publications in July 2014 and as Editor of The Paper (Pro-Activ Publications' dedicated business newspaper for security professionals) in September 2015. Brian was appointed Editor of Risk Xtra at Pro-Activ Publications in May 2018.

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