Changes afoot as National Police Chiefs’ Council looks to amend 2014 ACPO Response Policy

The National Police Chiefs' Council (NPCC) is in the process of issuing a new policy on police response entitled Police Requirements and Response to Security Systems

The National Police Chiefs’ Council (NPCC) is in the process of issuing a new policy on police response entitled Police Requirements and Response to Security Systems

The National Police Chiefs’ Council (NPCC) is in the process of issuing a new policy on police response entitled Police Requirements and Response to Security Systems. The all-new NPCC policy is designed to replace the ACPO Security Systems Policy last updated in April 2014.

Based on a draft document seen by the National Security Inspectorate (NSI), the NPCC’s Police Requirements and Response to Security Systems is said to remain “substantially the same” as the previous ACPO Security Systems Policy. In addition, there are apparently no changes planned in relation to Unique Reference Number – or URN – fees.

However, changes to the document are, according to the NSI, understood to include the following:

*The chief officer of police must be notified within 28 days of all variations to company details including change of inspectorate or change of maintaining company

*The electronic transfer of intruder and hold up alarm activations will be mandatory with effect from 1 April 2020. This relates to an industry project whereby Alarm Receiving Centres transfer intruder and hold up alarm activations electronically to police Control Rooms rather than by telephone voice communication

*Some additional information will be included within Appendix C regarding the conviction check process

The following additional advice will be outlined in Appendix H with regard to police advice to members of the public:

*Avoid long-term monitoring contracts

*Terms which transfer inappropriate risks to consumers may be unfair and one kind of risk that should not be unfairly imposed on the consumer is that of the supplier’s own insolvency. This may occur where the purchase price of goods or services – or a large part of it – is demanded substantially earlier than is needed to cover the supplier’s costs. Such a pre-payment assists the cash flow of the supplier, but is liable to be lost to the consumer if the business is wound up before completion of the contract

The new NPCC Police Requirements and Response to Security Systems Policy should be available soon from the Secured By Design website. Security professionals are urged to refer to this website for further details. Note also that the new URN application forms are now available to use

Security Systems Policy to date

Security systems are one of the many but essential tools in the fight against crime, in particular burglary and theft. The British Crime Survey consistently shows that intruder alarms do reduce the likelihood of burglary.

The ACPO Security Systems Policy has always been a public document designed to afford details of police response and outline the necessary requirements and guidance for those professionals in the private security sector involved in providing installation, maintenance and monitoring services for such systems.

To date, the ACPO Security Systems Policy has been specifically designed to:

*reduce the number of false calls passed to the police service
*relate the policy to police response to electronic security systems and not just intruder alarms
*place technical requirements into nominated standards and Codes of Practice
*place responsibility for compliance with those standards in the hands of approved independent inspectorates
*place the supervision of those independent inspectorates under UKAS standards
*avoid repetitive discussions over technical and administrative matters which do not affect the nature of police response or the level of false calls passed to the police service
*achieve a unified approach to the administration process

All the while there has been recognition that the enforcement of standards should not be a police function.

About the Author
Brian Sims BA (Hons) Hon FSyI, Editor, Risk UK (Pro-Activ Publications) Beginning his career in professional journalism at The Builder Group in March 1992, Brian was appointed Editor of Security Management Today in November 2000 having spent eight years in engineering journalism across two titles: Building Services Journal and Light & Lighting. In 2005, Brian received the BSIA Chairman’s Award for Promoting The Security Industry and, a year later, the Skills for Security Special Award for an Outstanding Contribution to the Security Business Sector. In 2008, Brian was The Security Institute’s nomination for the Association of Security Consultants’ highly prestigious Imbert Prize and, in 2013, was a nominated finalist for the Institute's George van Schalkwyk Award. An Honorary Fellow of The Security Institute, Brian serves as a Judge for the BSIA’s Security Personnel of the Year Awards and the Securitas Good Customer Award. Between 2008 and 2014, Brian pioneered the use of digital media across the security sector, including webinars and Audio Shows. Brian’s actively involved in 50-plus security groups on LinkedIn and hosts the popular Risk UK Twitter site. Brian is a frequent speaker on the conference circuit. He has organised and chaired conference programmes for both IFSEC International and ASIS International and has been published in the national media. Brian was appointed Editor of Risk UK at Pro-Activ Publications in July 2014 and as Editor of The Paper (Pro-Activ Publications' dedicated business newspaper for security professionals) in September 2015. Brian was appointed Editor of Risk Xtra at Pro-Activ Publications in May 2018.

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