Home News Changes afoot as National Police Chiefs’ Council looks to amend 2014 ACPO Response Policy

Changes afoot as National Police Chiefs’ Council looks to amend 2014 ACPO Response Policy

by Brian Sims
The National Police Chiefs' Council (NPCC) is in the process of issuing a new policy on police response entitled Police Requirements and Response to Security Systems

The National Police Chiefs’ Council (NPCC) is in the process of issuing a new policy on police response entitled Police Requirements and Response to Security Systems

The National Police Chiefs’ Council (NPCC) is in the process of issuing a new policy on police response entitled Police Requirements and Response to Security Systems. The all-new NPCC policy is designed to replace the ACPO Security Systems Policy last updated in April 2014.

Based on a draft document seen by the National Security Inspectorate (NSI), the NPCC’s Police Requirements and Response to Security Systems is said to remain “substantially the same” as the previous ACPO Security Systems Policy. In addition, there are apparently no changes planned in relation to Unique Reference Number – or URN – fees.

However, changes to the document are, according to the NSI, understood to include the following:

*The chief officer of police must be notified within 28 days of all variations to company details including change of inspectorate or change of maintaining company

*The electronic transfer of intruder and hold up alarm activations will be mandatory with effect from 1 April 2020. This relates to an industry project whereby Alarm Receiving Centres transfer intruder and hold up alarm activations electronically to police Control Rooms rather than by telephone voice communication

*Some additional information will be included within Appendix C regarding the conviction check process

The following additional advice will be outlined in Appendix H with regard to police advice to members of the public:

*Avoid long-term monitoring contracts

*Terms which transfer inappropriate risks to consumers may be unfair and one kind of risk that should not be unfairly imposed on the consumer is that of the supplier’s own insolvency. This may occur where the purchase price of goods or services – or a large part of it – is demanded substantially earlier than is needed to cover the supplier’s costs. Such a pre-payment assists the cash flow of the supplier, but is liable to be lost to the consumer if the business is wound up before completion of the contract

The new NPCC Police Requirements and Response to Security Systems Policy should be available soon from the Secured By Design website. Security professionals are urged to refer to this website for further details. Note also that the new URN application forms are now available to use

Security Systems Policy to date

Security systems are one of the many but essential tools in the fight against crime, in particular burglary and theft. The British Crime Survey consistently shows that intruder alarms do reduce the likelihood of burglary.

The ACPO Security Systems Policy has always been a public document designed to afford details of police response and outline the necessary requirements and guidance for those professionals in the private security sector involved in providing installation, maintenance and monitoring services for such systems.

To date, the ACPO Security Systems Policy has been specifically designed to:

*reduce the number of false calls passed to the police service
*relate the policy to police response to electronic security systems and not just intruder alarms
*place technical requirements into nominated standards and Codes of Practice
*place responsibility for compliance with those standards in the hands of approved independent inspectorates
*place the supervision of those independent inspectorates under UKAS standards
*avoid repetitive discussions over technical and administrative matters which do not affect the nature of police response or the level of false calls passed to the police service
*achieve a unified approach to the administration process

All the while there has been recognition that the enforcement of standards should not be a police function.

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