BT and Deloitte create Cyber Security Operations Centre to support policing’s National Enabling Programme

Professional services firm Deloitte and BT, one of the world’s leading providers of communications services and solutions, have been awarded contracts to help deliver the National Enabling Programme initiative for policing, including the National Management Centre. Working with police forces across England and Wales, these two programmes will help Police and Crime Commissioners to buy, manage and exploit ICT more effectively. 

The National Enabling Programme realises an investment of around £100 million in modernising and introducing a higher degree of consistency across policing’s IT systems. This will include the introduction of cloud-based services and improved cyber security technologies.

This digital transformation will allow police forces across the country to collaborate more effectively, better engage with citizens and protect sensitive data from rising levels of cyber crime. By using the latest technology, aligned to a national risk framework to improve the efficiency of their operations, police forces will become more effective around public safety needs while meeting the demands of their agile workforce, and all at a reduced overall cost.

Police forces across England and Wales will have access to secure, cloud-based IT services and national standards which enable new digital ways of working and collaborating. At the same time, local police forces will maintain autonomy for local IT decision-making and the control of their digital assets, while also benefiting from the economies of scale of a national, centrally procured contract.

Client delivery partner

Deloitte has been selected as the client delivery partner for the National Enabling Programme, leading on the implementation of the overall programme. The business will provide a range of services to assist forces in adopting the productivity services cloud platform, improving access management and enhancing their approach towards cyber security. This will enable police forces to start realising the business benefits of the new technology.

As an integrated delivery team, Deloitte and BT are charged with the creation of a National Management Centre for policing which will provide monitoring capabilities for all 43 police forces in England and Wales. Through this nationally co-ordinated, locally delivered service, police forces will have access to a ‘Centre of Cyber Excellence’ with the ability to identify, manage and respond to internal and external cyber threats, while at the same time enhancing legislative compliance.

This 24/7 facility, to be based in one of BT’s existing Security Operations Centres, will protect all forces from cyber attacks, keeping sensitive data safe as each local force moves their applications into the Microsoft Azure Cloud. A dedicated team of cyber security professionals will detect, protect, monitor and respond to cyber threats against the police’s ICT estate.

Key enabling tool       

Wayne Parkes, programme director for the National Enabling Programme, said: “The National Enabling Programme is a key enabling tool that will deliver a foundational change within policing as we exploit new ICT resources in a unified way across forces. This ‘joined-up thinking’ will facilitate a radical change in both what the police do and how the public interacts with the service. We’re delighted that our delivery partners are now on board as we move to the next exciting and challenging phase of the project.”

Ian Dyson, Commissioner of the City of London Police, observed: “During 2017 and 2018, the National Enabling Programme team has worked very successfully with a handful of forces to trial the implementation of these new technologies and business models. With the delivery partners now in place, we can begin the planned roll-out to realise and embed these changes across forces.”

Stephen Mold,Police and Crime Commissioner for Northamptonshire and a National Enabling Programme Board member, added: “The National Enabling Programme is fundamental to our ability to deliver more efficient and effective policing services. We’re developing systems that talk to each other. We’re working to consistent standards and allowing the sharing of data.  This programme will ensure all UK police forces are using the same software within the next two years, improving public safety and the effectiveness of front line police officers. As a Board member, I’m proud to be part of this joint working between the Home Office, the police and Police and Crime Commissioners. Deloitte and BT will bring real transformation, streamline processes and improve productivity.”

Need for digital evidence protection

Bill Hall, partner at Deloitte, explained to Risk Xtra: “Deloitte is delighted to have been awarded the role of the client side delivery partner for the National Enabling Programme. We look forward to working with Wayne Parkes and his team to ensure the success of this ambitious programme.”

Colm O’Neill, managing director for major business and the public sector at BT, concluded: “The need for the police to protect digital evidence, intelligence and front line services from cyber attacks has never been greater. Our new National Management Centre for Policing will provide a ‘Cyber Security Centre of Excellence’. Cyber crime is borderless, so information sharing and greater collaboration is needed across all Forces. We will help the police to both prevent and combat cyber attacks in a more joined-up fashion while securing the network and applications that will move into the cloud. It’s one of the biggest IT transformations UK policing has ever seen.”

The National Enabling Programme underpins the new digital policing policy outlined in The Policing Vision 2025. This new strategy will make it easier for the public to make online contact with the police, while at the same time improving the use of digital intelligence and evidence and ensuring the transfer of all material in a digital format to the criminal justice system.

About the Author
Brian Sims BA (Hons) Hon FSyI, Editor, Risk UK (Pro-Activ Publications) Beginning his career in professional journalism at The Builder Group in March 1992, Brian was appointed Editor of Security Management Today in November 2000 having spent eight years in engineering journalism across two titles: Building Services Journal and Light & Lighting. In 2005, Brian received the BSIA Chairman’s Award for Promoting The Security Industry and, a year later, the Skills for Security Special Award for an Outstanding Contribution to the Security Business Sector. In 2008, Brian was The Security Institute’s nomination for the Association of Security Consultants’ highly prestigious Imbert Prize and, in 2013, was a nominated finalist for the Institute's George van Schalkwyk Award. An Honorary Fellow of The Security Institute, Brian serves as a Judge for the BSIA’s Security Personnel of the Year Awards and the Securitas Good Customer Award. Between 2008 and 2014, Brian pioneered the use of digital media across the security sector, including webinars and Audio Shows. Brian’s actively involved in 50-plus security groups on LinkedIn and hosts the popular Risk UK Twitter site. Brian is a frequent speaker on the conference circuit. He has organised and chaired conference programmes for both IFSEC International and ASIS International and has been published in the national media. Brian was appointed Editor of Risk UK at Pro-Activ Publications in July 2014 and as Editor of The Paper (Pro-Activ Publications' dedicated business newspaper for security professionals) in September 2015. Brian was appointed Editor of Risk Xtra at Pro-Activ Publications in May 2018.

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