On Thursday 11 August, the British Security Industry Association (BSIA), the Fire Industry Association (FIA) and the Telecare Services Association (TSA) signed a Memorandum of Understanding for a period of three years. The agreement follows discussions on the developments surrounding the telecommunications changes to both landline networks and mobile networks across the UK. The talks have highlighted areas of common concern across the three business sectors and outlined the advantages of information exchange between members of each participating organisation.
In signing the Memorandum of Understanding, the three parties have agreed to co-operate in seeking a resolution to outstanding issues with the ultimate aim of ensuring that both members’ and their customers’ best interests are represented and, as far as possible, protected from current and planned forthcoming changes to UK telecommunications networks.
A Strategic Committee will be formed to identify common network problems affecting fire, safety and security alarm systems that require a single position from all three organisations. Where specific issues need to be investigated, other ad hoc arrangements may also be established.
The BSIA, the FIA and the TSA will now endeavour to formulate a joint, single voice-style approach to external stakeholders such as Ofcom, BT Openreach and individual communications providers to ensure consistency of communications and put the full weight of the collective organisations’ membership behind those communications.
The Memorandum of Understanding was signed by James Kelly, Ian Moore and Alyson Scurfield.
Important step forward
Kelly, CEO of the BSIA, said: “The signing of this Memorandum of Understanding is an important step forward in protecting our members and their customers from the ongoing changes to the telecommunications networks. A strong and unified voice between the BSIA and our colleagues from the FIA and the TSA will enable us to have a greater impact in ensuring the best interests of our industry.”
TSA CEO Alyson Scurfield added: “Given the ever-changing telecommunications infrastructure, it’s important that the TSA creates strong allegiances with like-minded organisations to add weight to lobbying activity in this area. The TSA is confident that this collaboration will have mutual benefits for our membership. The outcomes will provide support to service users with communications through combined discussions with Ofcom and network providers.”
The FIA’s CEO Ian Moore commented: “The FIA is pleased to sign this Memorandum of Understanding with the BSIA and the TSA. This will enable us to provide a consistent response to the common concerns that our industries share regarding the changes to landline and mobile networks in the UK. Through this joined-up approach, I’m fully confident that the best interests of our collective industries will be best represented.”