BSIA reinforces ongoing commitment to quality with new ISO 9001:2015 certification

Kirkham House: the Worcestershire headquarters of the BSIA

Kirkham House: the Worcestershire headquarters of the BSIA

The British Security Industry Association (BSIA) has excelled in a recent audit to achieve certification to the new ISO 9001:2015 Quality Management Systems standard. Revised in 2015, the redesigned standard aims to ensure that quality management is fully integrated within an organisation’s day-to-day operations, touching on every element of business strategy and placing continuous improvement at the heart of a given company’s ethos.

Kirstie Anwyl-Hughes, quality manager at the BSIA, explained: “The revised ISO 9001 standard has introduced several new elements, such as a greater emphasis on risk-based thinking to reinforce the use of the management system as a governance tool and an emphasis on greater involvement by the leadership team. To ensure compliance, the BSIA has undertaken a large-scale review of its entire quality management system. We’re delighted to have passed our first audit under the new scheme.”

According to the British Standards Institution’s website, the changes to ISO 9001 were made because “business has changed radically since the last major revision in 2000… [but] one thing remains constant: to be successful, businesses have to adapt to meet the growing needs of customers. ISO was originally written with the customer in mind and that remains the priority for 9001.”

This increased customer focus means that adherence to strict quality standards is ingrained into every element of the BSIA’s operations, enabling the Association to better meet the needs of its members and industry customers alike.

“Raising quality standards within the security industry is an important focus of the BSIA,” asserted Anwyl-Hughes. “We require our members to be certified to a range of industry standards – including ISO 9001 – with a UKAS-accredited certification body. As such, we’re pleased to be leading the way in the adoption of the revised standard.”

Through its new ‘probationer’ membership scheme, the BSIA also provides advice and assistance for those security companies wishing to obtain ISO 9001:2015. More information can be obtained on this issue by accessing the Association’s website:

About the Author
Brian Sims BA (Hons) Hon FSyI, Editor, Risk UK (Pro-Activ Publications) Beginning his career in professional journalism at The Builder Group in March 1992, Brian was appointed Editor of Security Management Today in November 2000 having spent eight years in engineering journalism across two titles: Building Services Journal and Light & Lighting. In 2005, Brian received the BSIA Chairman’s Award for Promoting The Security Industry and, a year later, the Skills for Security Special Award for an Outstanding Contribution to the Security Business Sector. In 2008, Brian was The Security Institute’s nomination for the Association of Security Consultants’ highly prestigious Imbert Prize and, in 2013, was a nominated finalist for the Institute's George van Schalkwyk Award. An Honorary Fellow of The Security Institute, Brian serves as a Judge for the BSIA’s Security Personnel of the Year Awards and the Securitas Good Customer Award. Between 2008 and 2014, Brian pioneered the use of digital media across the security sector, including webinars and Audio Shows. Brian’s actively involved in 50-plus security groups on LinkedIn and hosts the popular Risk UK Twitter site. Brian is a frequent speaker on the conference circuit. He has organised and chaired conference programmes for both IFSEC International and ASIS International and has been published in the national media. Brian was appointed Editor of Risk UK at Pro-Activ Publications in July 2014 and as Editor of The Paper (Pro-Activ Publications' dedicated business newspaper for security professionals) in September 2015. Brian was appointed Editor of Risk Xtra at Pro-Activ Publications in May 2018.

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