The British Security Industry Association (BSIA) has launched a new guide to procuring security alarm system services. Aimed at end users, the guide offers a simple checklist of the key criteria that a reputable security company should be able to demonstrate when tendering for an intruder or hold-up alarm system contract.
Deliberately outlining the importance of a good quality, well-designed and installed security system, the guide helps end users to quickly identify the quality of the service being offered and how this can help to secure premises and staff against the assessed risks, thereby promoting a safe working environment and protecting the premises when empty.
The guide presents the key questions that a buyer should ask in nine simple steps, taking into consideration factors such as police response, compliance with technical standards, approval by a recognised inspectorate’s personnel vetting procedures and also quality management systems.
The guide also outlines for buyers some of the other key questions that should be asked at the tendering stage, including the following:
*Is the prospective supplier a member of an industry Trade Association?
*Does the supplier have proven full public and employer’s liability insurance cover?
*Can the supplier provide a set of references?
*Does the supplier have qualified installation and service engineers on its books?
David Wilkinson, director of technical services at the BSIA, explained: “The security of a given premises and the staff members within is ultimately the customer’s responsibility. This is why it’s vitally important end users only source a security system from a quality and professional security systems company. For solutions that require a police response, end users must also ensure that both the system and service provided meet with the standards laid down by the National Police Chiefs’ Council’s recently-updated Security Systems Policy.”
Wilkinson added: “Educating end users on recent security developments and the value of choosing a reputable supplier is a key role for the BSIA. This procurement guide will prove an extremely useful document in helping security and risk professionals to choose the right security alarm system and therefore avoid any procurement pitfalls.”
The new guide joins a range of end user-focused documents which are free to download from the BSIA’s website: www.bsia.co.uk
*BSIA security systems companies provide a quality service in accordance with industry standards, promoting excellence in installation practices and meeting police requirements where remote signalling systems are required. To find a reputable security systems company near you visit: www.bsia.co.uk/company-finder.aspx