BSI, the business standards company, has published a new European technical specification, PD CEN/TS 17091:2018 Crisis Management, to provide organisations with good practice on how to prepare for, anticipate, respond to and recover from a crisis event.
The ability of an organisation to manage a crisis situation depends on its preparation. As a crisis usually occurs unexpectedly and potential risks to the business loom heavy, the readiness of an up-to-date crisis management plan offers protection and can limit potential damage.
This new technical specification acknowledges a difference between incidents, disruptions and crises. It highlights the definition of a crisis and the particular challenges it poses. As crises are often dynamic, unpredictable and difficult to manage, they may require dedicated resources and management.
Anne Hayes, head of governance and resilience at BSI, said: “We define a crisis as any unprecedented or extraordinary situation or event that threatens an organisation. As a crisis can threaten the reputation and even the very existence of an organisation, it’s imperative to put appropriate measures in place in advance of needing to call upon them. Failure to do so might provide a very costly lesson, whereas with the proper preparation and readiness the situation can be controlled and recovered. We urge all organisations, of any size across both the public and also in the private sector, to take their preparations seriously and act to avoid disaster.”
PD CEN/TS 17091 Crisis Management is a useful tool for management with strategic, risk and continuity responsibility for ensuring their organisation has plans in place to prepare for and react to a crisis situation. Building upon the content of its predecessors, BS 11200 and PAS 200, it’s not intended for emergency and incident response.
More information on PD CEN/TS 17091 Crisis Management can be found at: https://shop.bsigroup.com/ProductDetail/?pid=000000000030339232
*The guidance document on crisis management will be officially launched on Tuesday 11 December 2018 in partnership with Deloitte. The launch event takes place at Deloitte, 2 New Street Square, London EC4A 3PA. Decision-makers operational in the key areas of business resilience, risk management, business continuity and crisis and emergency management will be in attendance
**To register your interest in attending, use the following link: