BSI devises detailed framework document for engaging infrastructure stakeholders

One of the most significant limitations to economic growth and the achievement of development goals in any country, city or area is the shortcoming of its infrastructure. In short, the fundamental facilities and systems that serve to enable it to function. With this very much in mind, business standards company the BSI has just released a publicly-available specification, namely PAS 11007:2019 Stakeholder Engagement – Specification, to make sure all interested parties are engaged throughout the lifecycle of a given infrastructure project.

This PAS addresses a recognised need to encourage better engagement and greater consistency in communications with infrastructure project stakeholders in order to enhance the overall effectiveness of their involvement and the project itself.

PAS 11007 was developed to provide a framework that specifies the requirements for establishing processes at both the organisational and project level while effectively engaging with the project stakeholders once infrastructure projects are underway. The overriding aim is to ensure stakeholders don’t feel inconvenienced or affected unnecessarily by the project, but instead feel a part of the contribution and are clear about the overall end benefits.

Ant Burd, head of the built environment at the BSI, said: “Often on infrastructure projects the stakeholders can feel they’re being inconvenienced due to a lack of engagement, understanding of their comments and the timing of their involvement. This document provides a framework to ensure communication with stakeholders is accurate and honest and that their concerns are understood, addressed and mitigated if necessary. It opens a way forward for much better engagement with all those involved in such important projects.”

Burd added: “It’s expected that the application of this PAS will enable a more efficient delivery of infrastructure projects through greater inclusion and satisfaction of all users and stakeholders affected by the project.”

PAS 11007 was developed by a Steering Committee involving representatives from Aggregate Industries UK Ltd, the Association of British Certification Bodies, Gattaca plc, Highways England, Kier Highways, Measure to Improve, National Air Traffic Control, Network Rail, Scottish Water, Suffolk County Council and the Warwick Business School and underwent a peer and public review as is normal practice in such a consensus document.

It’s applicable to organisations of all sizes involved in the implementation of infrastructure and construction in all its elements including transportation, utilities and communication systems, but not limited to these areas.

*Further details about PAS 11007 can be found online at:

About the Author
Brian Sims BA (Hons) Hon FSyI, Editor, Risk UK (Pro-Activ Publications) Beginning his career in professional journalism at The Builder Group in March 1992, Brian was appointed Editor of Security Management Today in November 2000 having spent eight years in engineering journalism across two titles: Building Services Journal and Light & Lighting. In 2005, Brian received the BSIA Chairman’s Award for Promoting The Security Industry and, a year later, the Skills for Security Special Award for an Outstanding Contribution to the Security Business Sector. In 2008, Brian was The Security Institute’s nomination for the Association of Security Consultants’ highly prestigious Imbert Prize and, in 2013, was a nominated finalist for the Institute's George van Schalkwyk Award. An Honorary Fellow of The Security Institute, Brian serves as a Judge for the BSIA’s Security Personnel of the Year Awards and the Securitas Good Customer Award. Between 2008 and 2014, Brian pioneered the use of digital media across the security sector, including webinars and Audio Shows. Brian’s actively involved in 50-plus security groups on LinkedIn and hosts the popular Risk UK Twitter site. Brian is a frequent speaker on the conference circuit. He has organised and chaired conference programmes for both IFSEC International and ASIS International and has been published in the national media. Brian was appointed Editor of Risk UK at Pro-Activ Publications in July 2014 and as Editor of The Paper (Pro-Activ Publications' dedicated business newspaper for security professionals) in September 2015. Brian was appointed Editor of Risk Xtra at Pro-Activ Publications in May 2018.

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