BSI, the business standards company, has published BS 8572:2018 Procurement of Facility-Related Services Code of Practice. The revised British Standard guides those responsible for the management of facilities through a roadmap for successful procurement.
BS 8572 was developed to establish a common and standardised approach towards the way in which facilities services are both specified and managed. A facility-related service is a supporting structure to the core business of an organisation and encompasses areas such as security, cleaning, waste disposal, pest control, building maintenance, catering and IT.
The revised British Standard includes guidance designed to improve transparency in operating competitive tendering and on how to thoroughly evaluate tendering proposals. Guidance is also provided on benchmarking performance and cost, thereby enabling inefficiencies and waste to be highlighted and mitigated.
Where multiple facilities or locations are involved, the application of BS 8572 across all facilities can bring additional benefits from a more consistent and streamlined approach towards procurement.
BS 8572 covers both new and existing facilities. The principle changes in this revised document over its predecessor are new provisions relating to a procurer’s target operating model and integrator model, the incorporation of recommendations on the management of the direct cost of a service, recommendations on managing innovation and transformation in service delivery, conversion from a guidance document to a Code of Practice and general updating to align with – and cross-reference – recently published standards in the realm of facilities management.
Ant Burd, head of built environment at the BSI, said: “In procuring facility-related services externally, an organisation has taken the decision to outsource. Outsourcing the procurement of such important services, however, extends beyond simply purchasing and supplying. Facilities procurement represents a major and integral part of an organisation’s facilities management and, because of this, it must be carried out in a way that’s consistent and thorough and ensures best value for money. BS 8572 was revised to guide organisations through this process.”
BS 8572 is relevant to all organisations with responsibility for the procurement of facility-related services and the management of space within commercial and industrial property.
The procurement of facility-related services should be regarded as a distinct function within the procurer’s organisation and, as such, the British Standard recommends that it should be covered by a designated role. This may form part of the organisation’s established purchasing and supply processes and procedures.