Daiwa Capital Markets Europe has chosen Axis Security to provide guarding and CCTV monitoring services for the investment firm’s City of London-based European headquarters.
Located right in the heart of London’s financial district, Daiwa Capital Markets Europe’s head office is a recently refurbished, Grade II-listed property requiring a highly vigilant yet sensitive security presence.
The contract comprises around 500 hours per week, with three supervisors and three security officers guarding the property 24/7 with an additional site manager, assistant site manager and a receptionist present during normal working hours from Monday to Friday.
Ian Davidson, executive director of facilities at Daiwa Capital Markets, explained to Risk UK that a supportive management system is an important component of security provision on site.
“Our account manager at Axis Security is professional, accessible and knowledgeable in his field,” stated Davidson. “He understands the appropriate level of support required by the on-site head of security and that when support is needed, it’s needed quickly. This is the pattern of involvement that we have seen so far and it works well for us.”
Observing the TUPE Regulations
All eight existing employees were transferred under the TUPE Regulations and a receptionist provided. “In general, the implementation was smooth,” assessed Davidson, “and any issues with the TUPE process were dealt with promptly by Axis Security to ensure our service wasn’t negatively impacted.”
Chris Wisely, Axis Security’s new managing director, is extremely pleased that the business is adding value to the security at Daiwa Capital Markets’ offices.
“We understand the importance of a smooth transfer of employees,” said Wisely. “The benefits package we offer our security officers was seen as a significant benefit in terms of retaining valuable employees.”