Axis Security celebrates guarding contract win with Kinney Green at 5 Fleet Place

Security services specialist Axis Security has won a new contract with London-based property consultant Kinney Green to provide security guarding services to its flagship property in the heart of The City, namely 5 Fleet Place. A total of eight employees have been transferred to Axis employment via TUPE, including a receptionist, a supervisor and six security officers. Axis Security is also providing further officers to cover for holiday periods and any episodes of staff sickness.

Jerry Paddon, Kinney Green’s building manager for 5 Fleet Place, explained to Risk UK that it’s vital the entire security team strikes the right balance between security and customer service.

“Our occupants expect a high level of professionalism from everyone with whom they come into contact, and especially when their clients visit,” stated Paddon. “As well as keeping the building secure, it’s also essential that our team is welcoming, knowledgeable and professional at all times.”

In what was a competitive tender, Paddon was impressed with Axis Security’s commitment to employee welfare.

“Having worked with what is an excellent security team for many years now, it’s important for me to ensure they’re well looked after by our security provider. Axis Security provides an excellent proposition with regard to employee welfare, benefits and training, even down to providing good quality uniforms that are comfortable and attractive.”

Training provided by Axis Security includes First Aid instruction with defibrillator training as part of a specific request by the building’s occupiers, ‘World Host’ customer service training to ensure the very highest levels of customer service are maintained and Project Argus strategic counter-terrorism courses.

Technology is another area where Axis Security has been able to add value. A digital Daily Occurrence Book and fast-field forms on iPads have been implemented to reduce paper usage and provide accurate, real-time documentation, while an automated parking system has helped to streamline parking at the busy site. TimeGate scheduling is also being used, providing the security supervisor with a simple method for organising holidays and shift patterns.

“These technologies are helping to ensure the officers are as efficient and effective as possible,” added Paddon. “For example, Track Tik, our new mobile patrol App, allows us to simply record each patrol, not only providing accountability, but also alerting officers to take extra care if we identify an area of particular concern.”

In conclusion, Paddon explained: “Axis Security has proven that it listens to our needs and will provide specific solutions, rather than treating us as a ‘one size fits all’ outfit.”

About the Author
Brian Sims BA (Hons) Hon FSyI, Editor, Risk UK (Pro-Activ Publications) Beginning his career in professional journalism at The Builder Group in March 1992, Brian was appointed Editor of Security Management Today in November 2000 having spent eight years in engineering journalism across two titles: Building Services Journal and Light & Lighting. In 2005, Brian received the BSIA Chairman’s Award for Promoting The Security Industry and, a year later, the Skills for Security Special Award for an Outstanding Contribution to the Security Business Sector. In 2008, Brian was The Security Institute’s nomination for the Association of Security Consultants’ highly prestigious Imbert Prize and, in 2013, was a nominated finalist for the Institute's George van Schalkwyk Award. An Honorary Fellow of The Security Institute, Brian serves as a Judge for the BSIA’s Security Personnel of the Year Awards and the Securitas Good Customer Award. Between 2008 and 2014, Brian pioneered the use of digital media across the security sector, including webinars and Audio Shows. Brian’s actively involved in 50-plus security groups on LinkedIn and hosts the popular Risk UK Twitter site. Brian is a frequent speaker on the conference circuit. He has organised and chaired conference programmes for both IFSEC International and ASIS International and has been published in the national media. Brian was appointed Editor of Risk UK at Pro-Activ Publications in July 2014 and as Editor of The Paper (Pro-Activ Publications' dedicated business newspaper for security professionals) in September 2015. Brian was appointed Editor of Risk Xtra at Pro-Activ Publications in May 2018.

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