Axis Security has successfully mobilised a team of security officers for BNP Paribas Real Estate in order to provide security guarding services at two new London properties. A specialist division of the financial services group BNP Paribas, BNP Paribas Real Estate has appointed Axis Security to look after the security at The Monument Building and Salters Hall.
Axis Security was awarded the contracts following two separate competitive tenders wherein the company was able to demonstrate that it would be the right trusted partner.
“We were impressed from the outset,” explained Alex Smith, associate director at BNP Paribas Real Estate, “and from its pre-tender questionnaire, tender submission and presentation the company was able to prove that it would make for the best fit. This was especially so around the mobilisation process. Axis Security gave us the confidence that it would be able to find and recruit the right people for us.”
A Grade II Listed Livery Hall and office building next to a fragment of the old London Wall. Salters Hall is home to The Salters’ Company, and the building has undergone a complete refurbishment, extension and reinvention. The priority for Salters Hall is for any security officer working on site to act as a tenant liaison and work with the facilities manager, undergoing the extra training necessary for the on-site systems, access control and mechanical systems.
For The Monument Building, which comprises no less than 94,000 square feet of Grade A office space and two ground-floor retail units, Axis Security sourced a team that can strike the right balance between security and a welcoming presence for tenants and visitors alike.
Three security officers undertake the ‘traditional’ security guarding responsibilities for the building alongside an experienced security supervisor who also has a background in dealing with a large volume of fit-out teams and makes sure things run smoothly before and after the building is occupied.
The Monument Building is a modern structure which sets new standards in terms of sustainability and design within ‘The Square Mile’.
Front of House solution
BNP Paribas Real Estate has also requested Axis Security’s sister business Acuity to place a dedicated receptionist within The Monument Building. Acuity is the Axis Group’s niche, London-based, five-star receptionist division and its team gives The Monument Building a professional Front of House to support tenants and visitors.
Alex Smith has been pleased with the success of the working relationship in its first few months. “Axis Security has found a good team of people experienced in corporate environments and able to fulfil the security requirements of these prestigious sites while also being able to deliver high levels of customer service,” said Smith.
Smith went on to state: “Part of that success has been the approach taken from the management team at the outset. From the official instruction we were invited to the company’s offices for weekly reviews which gave us the opportunity to run through where the business was at every stage and also agree on all of the site security procedures and protocols required for the new buildings.”
Understanding how buildings work
Axis Security has been building its success and reputation on understanding its clients and finding the right talent to support the needs of the individual contract sites. David Mundell, managing director of Axis Security, is pleased to see that the business is readily able to deliver upon the promises set out in the initial tender.
“Despite the number of years we’ve already worked with BNP Paribas Real Estate and the sites we cover,” said Mundell, “we pride ourselves in never becoming complacent about what we know. It’s important that we take the time to understand how individual buildings work and how the client wants contracts, tenants and visitors to be dealt with so that we can find the very best people for each contract we win.”
Mundell also explained: “Salters Hall and The Monument Building are very prestigious sites, but they’re also significantly different, so I’m pleased to see that we’ve been able to attract the right calibre of individual to provide the very best security guarding service.”