Axis Group Integrated Services wins prestigious 2019 Inspiration in HR Award

Left to Right: Awards host Tess Daly, Naomi Austen and Duaine Taylor of Axis Group Integrated Services and Jeff Johnson from SSR Personnel

Left to Right: Awards host Tess Daly, Naomi Austen and Duaine Taylor of Axis Group Integrated Services and Jeff Johnson from SSR Personnel

Axis Group Integrated Services has won the 2019 Inspiration in HR Award, sponsored as always by SSR Personnel. The trophy was bestowed at the IFSEC Security and Fire Excellence Awards Ceremony held at The London Hilton Hotel on Park Lane.

The Inspiration in HR Award is designed to recognise the work of Human Resources (HR) professionals. Now in its 13th year, the award was open to either individuals or organisations and ran with the support of IFSEC International. The independent Judges were looking for demonstrable evidence of Best Practice in HR management.

SSR Personnel’s managing director Peter French MBE CPP FSyI chatted with Naomi Austen (HR and learning director at Axis Group Integrated Services) and asked why the Inspiration in HR Award is such a special achievement for the company.

“Winning this award is especially poignant for us as we’re coming to the end of our initial three-year People Strategy,” commented Austen. “The entire period from 2017 to the present day has been about improving the employee experience which covers everything from recruitment to retirement and all touch points in-between. We’ve spent months building new offerings, implementing new ideas and benefits, designing new Corporate Social Responsibility programmes and developing a Training Academy with the overall aim of improving employee engagement. This has certainly proven to be worthwhile as we’ve seen our employee engagement scores increase annually.”

Austen continued: “The HR and learning teams at Axis Group work tirelessly to make a difference. Indeed, I’m extremely proud of what my team achieves every day and of what we’ve been able to do as a business. Our offerings help the operations run effectively, working in partnership with the vision of achieving our aim of becoming the employer of choice in this sector.”

Is this award making a statement about the care provided to both staff and clients? “Absolutely,” asserted Austen. “We have a Duty of Care to our people and our clients. If we treat our people well then clients will see this. Clients are constantly looking for a company that they believe is always going to push forward and challenge the norm. This, I believe, is us. We will always aim to lead from the front, but this can only be achieved by having the best people around you. We are a service business, after all, and people are our greatest asset.”

Rick Mountfield CSyP FSyI, CEO of The Security Institute and one of the 2019 Inspiration in HR Award Judges, observed: “I have to say that the entries demonstrated a trend towards investing in people which is essential and to be applauded. The shortlisted nominations all deserve high praise for what they’re achieving and, irrespective of the outcome, all are influencing professional standards in the security sector. The real winners are those who are employed by such companies.”

The award follows Axis Group’s ServiceMark Accreditation from The Institute of Customer Service, as well as its nomination in the Institute of Customer Service’s UK Customer Satisfaction Awards for the Employee Engagement Strategy category.

In terms of the IFSEC Security and Fire Excellence Awards, the business was a finalist in four categories, among them Security Guarding Company of the Year and Security Training Initiative of the Year

*Details of the 2020 Inspiration in HR Award can be obtained by contacting

About the Author
Brian Sims BA (Hons) Hon FSyI, Editor, Risk UK (Pro-Activ Publications) Beginning his career in professional journalism at The Builder Group in March 1992, Brian was appointed Editor of Security Management Today in November 2000 having spent eight years in engineering journalism across two titles: Building Services Journal and Light & Lighting. In 2005, Brian received the BSIA Chairman’s Award for Promoting The Security Industry and, a year later, the Skills for Security Special Award for an Outstanding Contribution to the Security Business Sector. In 2008, Brian was The Security Institute’s nomination for the Association of Security Consultants’ highly prestigious Imbert Prize and, in 2013, was a nominated finalist for the Institute's George van Schalkwyk Award. An Honorary Fellow of The Security Institute, Brian serves as a Judge for the BSIA’s Security Personnel of the Year Awards and the Securitas Good Customer Award. Between 2008 and 2014, Brian pioneered the use of digital media across the security sector, including webinars and Audio Shows. Brian’s actively involved in 50-plus security groups on LinkedIn and hosts the popular Risk UK Twitter site. Brian is a frequent speaker on the conference circuit. He has organised and chaired conference programmes for both IFSEC International and ASIS International and has been published in the national media. Brian was appointed Editor of Risk UK at Pro-Activ Publications in July 2014 and as Editor of The Paper (Pro-Activ Publications' dedicated business newspaper for security professionals) in September 2015. Brian was appointed Editor of Risk Xtra at Pro-Activ Publications in May 2018.

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