“Average cost of insurance fraud now tops £12,000 mark” reports ABI

The lengths insurance cheats will go to try to con their insurer are laid bare as the Association of British Insurers (ABI) publishes its annual detected fraud figures. At 460,000, the total number of fraudulent claims and applications detected in 2018 rose by 3% on the previous year, with their value up 6%. Every day, 1,300 insurance scams are uncovered, with the average con valued at £12,000.

During the last year, the equivalent of two cheats every week received a criminal conviction or a caution for insurance fraud. Cases investigated by the Insurance Fraud Enforcement Department, the specialist police insurance fraud investigation unit funded by the insurance industry, included 16 people involved in a ‘crash for cash’ crime gang who received a collective 33 years in jail sentences and a man convicted of selling fake motor insurance who was jailed for two years.

Detected fraud figures

The ABI’s latest detected fraud figures show that in 2018:

*A total of 469,000 insurance frauds were detected by insurers. Of these, 98,000 were fraudulent claims, with 371,000 dishonest insurance applications. The number of fraudulent claims detected fell by 6% on 2017, while the number of dishonest applications for cover rose by 5%

*At £1.2 billion, the value of the 98,000 dishonest claims detected fell marginally by under 1% on the previous year

*Motor insurance scams remained the most common and most expensive, with 55,000 dishonest claims worth £629 million detected. The number and value of these claims fell on the previous year (down 8% and 9% respectively)

*Of the 55,000 motor insurance frauds, 80% involved personal injury fraud. These ranged from staged ‘crash for cash’ frauds to opportunistic scams. The measures contained within the Civil Liability Act will help to ensure fair compensation for genuine claimants

*There were 20,000 property frauds detected, which is down slightly on the previous year. However, the value of these frauds (at £115 million) rose by 11%

Scourge of honest customers

Mark Allen, the ABI’s manager for fraud and financial crime, said: “Insurance fraud is the scourge of honest insurance customers who make genuine claims. Insurance cheats can be ingenious, and are constantly looking for new scams to exploit, which is why the industry makes no apology for spending around £250 million each year on measures to tackle this crime. Spearheaded by the Insurance Fraud Bureau and the Insurance Fraud Enforcement Department, there will be no let-up in the industry’s determination to root out fraudsters and press for the stiffest possible penalties for these cheats.”

Ben Fletcher, director of the Insurance Fraud Bureau, added: “The announcement by the ABI shows that organised motor fraud is still a big problem and one that the insurance industry, working together with the police, will continue to tackle. Fraudsters are constantly reinventing themselves and application fraud and liability are areas of growth upon which we now need to focus. It’s also important that members of the public continue to report suspected fraudsters anonymously through our Cheatline service, which is a valuable tool for disrupting fraudsters.”

Detective Chief Inspector Andrew Fyfe, head of the Insurance Fraud Enforcement Department, commented: “The actions of insurance fraudsters increases premiums for honest customers and costs the insurance industry millions of pounds every year. Not only that, certain tactics used by these fraudsters, such as ‘crash for cash’ claims, can put the lives of innocent members of the public at risk. For this reason, the Insurance Fraud Enforcement Department continues to come down hard on insurance fraudsters, duly achieving convictions and other sanctions against these criminals on a weekly basis. While we’re pleased that more and more fraudsters are behind bars, we will not be resting on our laurels. We’ll continue our dedicated work, alongside our partners in the insurance industry, to find those committing fraud and put them before the courts to ensure that justice is done.”

About the Author
Brian Sims BA (Hons) Hon FSyI, Editor, Risk UK (Pro-Activ Publications) Beginning his career in professional journalism at The Builder Group in March 1992, Brian was appointed Editor of Security Management Today in November 2000 having spent eight years in engineering journalism across two titles: Building Services Journal and Light & Lighting. In 2005, Brian received the BSIA Chairman’s Award for Promoting The Security Industry and, a year later, the Skills for Security Special Award for an Outstanding Contribution to the Security Business Sector. In 2008, Brian was The Security Institute’s nomination for the Association of Security Consultants’ highly prestigious Imbert Prize and, in 2013, was a nominated finalist for the Institute's George van Schalkwyk Award. An Honorary Fellow of The Security Institute, Brian serves as a Judge for the BSIA’s Security Personnel of the Year Awards and the Securitas Good Customer Award. Between 2008 and 2014, Brian pioneered the use of digital media across the security sector, including webinars and Audio Shows. Brian’s actively involved in 50-plus security groups on LinkedIn and hosts the popular Risk UK Twitter site. Brian is a frequent speaker on the conference circuit. He has organised and chaired conference programmes for both IFSEC International and ASIS International and has been published in the national media. Brian was appointed Editor of Risk UK at Pro-Activ Publications in July 2014 and as Editor of The Paper (Pro-Activ Publications' dedicated business newspaper for security professionals) in September 2015. Brian was appointed Editor of Risk Xtra at Pro-Activ Publications in May 2018.

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