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Argos adopts ‘Secure’ for protection

by Brian Sims

Argos has invested in the ‘Secure’ solution from Sysrepublic, for preventing losses at the Point Of Sale. Secure monitors all transactions at the point of sale, alerting investigators immediately to employee theft and fraud, business processes that are acting against the best interests of the company and even conflicting product pricing or promotions. The new system will alert Argos investigators if fraudulent activity or business processes are affecting the company – for example, conflicting pricing promotions or discount offers – or when there is a need for additional staff training. ” We already have several years of experience with earlier data mining solutions, so we were aware of our requirements,” explains Mark Driver, National Investigations Manager at Argos and adds,” We were looking for a way of achieving higher performance from our Investigative team and sustainable loss reduction with no increase in costs for the solution. As fraud becomes more sophisticated across all business channels in retail, we have to expect continuous improvement from the tools we use. What differentiates Secure is the degree of control and flexibility available to loss prevention and security personnel, without the need for additional technical expertise, and its ability to easily gather data from multiple sources. Argos will quickly be self-sufficient, maximising the performance of our people.”

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