National outsourced services provider Anchor Group Services has announced the promotion of Alex Hiles to the newly-created role of corporate services director in a bid to further strengthen the organisation’s senior leadership team. Hiles has worked within the Group – which provides security, mobile patrols and parking management solutions – for the past seven years and is promoted from his current role as general manager.
An ex-military man, Hiles has in-depth experience throughout the organisation, including business development and working at the top level of operations. Speaking about his promotion, Hiles informed Risk Xtra: “I see this as a blending of my previous experience to deliver something new for our client base. I think my breadth of experience will provide continuity throughout the lifecycle of our key customers.”
Andrew Harper, CEO of Anchor Group Services, added: “Alex thoroughly deserves this promotion. We have listened to our key customers who were saying that they’re looking for someone who can support them on their journey from the tender stage all the way through the lifecycle of the contract. Traditionally, sales and operations have always acted independently and often in conflict. We have thought laterally and developed a role that provides accountability for what has been promised and ensures that there’s transparent delivery on those promises.”
Anchor Security Services Ltd holds Security Industry Authority Approved Contractor status for the provision of security guarding, CCTV Public Space Surveillance and key holding services.