Abloy UK has announced that its digital transformation team has been awarded CLIQ Competence Centre by ABLOY certification, subsequently becoming the only approved Centre of Excellence for CLIQ in the UK and Ireland and one of only six certified CLIQ Competence Centres globally.
ABLOY believes the future of locking and access control is a combination of digital communications and precision mechanical products. For several years, the company has invested in developing its CLIQ technology to deliver the best range of solutions to meet the increasingly complex and demanding requirements of the market.
At the core of this strategy has been the creation of a number of Centres of Excellence, with teams trained and equipped to provide technical expertise and professional service and support for CLIQ technology. The Centres of Excellence have been audited by experts from Finland to ensure the teams involved meet and maintain the high standards required. These include:
*Technical Expertise: Technical knowledge of CLIQ products and CLIQ Web Management software
*Customer and Service Expertise: Detailed pre-order planning and ongoing technical support designed to maximise customer satisfaction
*Commercial Expertise: Business strategy and long-term customer support
*Master Key Capabilities: Expertise and procedural knowledge of Master Key systems for Eplanner and CLIQ Web Manager usability
*Production Expertise: Production processes and security related to CLIQ located in the state-of-the-art factory in Willenhall
To continue the further development of this initiative, Abloy has strengthened its team, recently adding three people to the sales and technical departments to provide the resources needed to deliver comprehensive service and support for CLIQ customers. Mervi Hiltunen, solutions manager for Abloy Oy, says: “Abloy Oy is continuing to invest globally in CLIQ technology. We believe it’s equally important to make sure the teams that support our customers are trained and equipped to provide professional expertise and service. I’m delighted to award Abloy UK certification to CLIQ Competence Centre by Abloy making them the sixth Centre of Excellence for CLIQ. In 2019, Abloy aims to expand the network of CLIQ Competence Centres in North America, South Europe and the APAC region to become recognised as the first class service and solution provider in these market areas.”
Pip Courcoux, sales and product manager for CLIQ systems at Abloy UK, added: “Innovation is all about new ideas, creative thoughts and imagination in either products or services. It’s not enough just to have a market-leading product. At Abloy, we recognise that, as the market place adapts to new technologies, threats and opportunities, our service to our customers must also change. This certification by Abloy Oy endorses our capability to provide first class services and ensures that we’ll be able to maintain and grow our position as the leader in the sphere of electromechanical locking solutions in the UK and Irish markets.”