The BSIA is seeking to understand the factors which influence security procurement and investment through an online survey launched on Tuesday 12 January. The survey – which is open to all individuals involved in the procurement and management of security products and services – aims to provide the BSIA and its member organisations with a better understanding of the needs of today’s end users.
James Kelly, CEO at the BSIA, commented: “This survey will help the security industry identify the factors that influence the procurement of security products and services. By gaining an understanding of our industry’s clients and their security needs, we can ensure a closer relationship between buyers and suppliers throughout the procurement, implementation and maintenance of security products and services.”
Kelly added: “We know that end users place a varying degree of importance on security and take differing approaches towards procurement. We want to make sure those responsible for the procurement of security solutions are receiving the goods and services they need and that those goods and services are fit for purpose both now and into the future.”
With questions covering a wide range of topics, including the impact of economic recovery on security spending, the survey will ultimately identify emerging trends in buying behaviour and how these relate to perceived security threats facing a number of traditional business sectors, among them retail, transport, healthcare and education.
The survey will be open for responses until Friday 15 April 2016. The results will help to underpin a campaign designed to ensure that security buyers are making informed procurement decisions based on quality, future-proof solutions.
“Cheaper is not always best,” insisted Kelly. “Often, an unsuitable security product or service can be more costly in the long run. The BSIA would urge security buyers to work closely with the security industry and to use only the services of reputable security companies so that they minimise costs in the longer term.”
*Security industry clients, buyers and procurement professionals can access and complete the new survey online via the following link: https://www.surveymonkey.com/r/BSIASECURITYSURVEY