The Electronic Call Handling Operations (ECHO) digital service was launched at the CSL Industry Forum held at the Informa Building in London. Introduced around the campaign ‘Go Digital, Get ECHO’, the ECHO project aims to deliver a centralised, fully automated electronic call handling service in…
Insurers
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CSL has just announced the speaker line-up for its annual Industry Forum (formally known as the Insurers’ Forum), which takes place at the central London headquarters of IFSEC International’s organiser Informa in Blackfriars on Wednesday 13 November. The Industry Forum has been designed to provide…
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Delivering what the company describes as “the new standard” in water leak detection, Hydrosense from Vimpex offers a solution to one of the greatest threats to business continuity: water damage. UK insurers confirm that water leakage is now the costliest and most common claim made…
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ABI issues revised guidelines to help insurers deal with clients’ criminal convictions
by Brian SimsThe Association of British Insurers (ABI) has just issued valuable updated guidance notes to help insurers treat those individual clients with criminal convictions or related offences fairly, in compliance with the law and with high-level standards. The ABI Good Practice Guide entitled ‘Insurers’ Approach to…
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People often search for Wi-Fi whenever they’re outwith the comfort of their homes and offices, or when they’re travelling for any particular reason. The trouble is that public Wi-Fi is often insecure, and this could allow someone to hack into their laptops, their tablet computers…
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BCC: Businesses ‘hung out to dry’ without answers in event of unwanted ‘no-deal’ Brexit
by Brian SimsThe British Chambers of Commerce (BCC) has published a list of 20 critical questions that remain unanswered for the business community in what the organisation describes as the “unwelcome event” of the UK leaving the European Union (EU) on Friday 29 March with no exit…
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The British Security Industry Association (BSIA) has issued the results of a Q&A with Mike Reddington to mark his first month as CEO of the Trade Association. The Q&A focuses on the value that membership of the BSIA offers, the current and changing state of the…
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As data mega-breaches dominate the mainstream news headlines, businesses worldwide are necessarily focusing on how to manage and mitigate cyber risk. The Marriott breach is only the latest in a litany of incidents whose repercussions will surely echo for a long time to come, but…
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The National Security Inspectorate’s (NSI) Annual Summit 2019 will take place on Thursday 21 March at The Vox Conference Centre in Birmingham. Now in its sixth year, this highly popular, informative and free to attend one-day event offers an opportunity for NSI approved companies to…
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Pool Re returns contingency cover against terrorist acts to commercial reinsurance market
by Brian SimsAs a direct result of sufficient capacity now existing within the commercial insurance and reinsurance markets to cover contingency losses arising from acts of terrorism, Pool Re has announced that it will cease to reinsure members for the contingency cover they provide to their insureds.…